I bought a used car that broke down after three days - am I entitled to a refund?

I’ve just purchased a second-hand car from a garage that has broken down and is displaying engine malfunctions within three days of purchase. I called breakdown recovery who confirmed that an injector...

Can I reject my new car because the touchscreen system keeps crashing?

I bought a new New Ford Focus last September and almost immediately there were problems with the touchscreen and reversing camera. It displays warnings such as 'collision assist warning service needed'...

We bought a car that claimed to have an RAC inspection report but it is faulty - what can we do?

My son bought a Volvo V50 from an RAC approved dealership which came with an RAC inspection report which gave it a clean bill of health. These were major deciding factors in the buying process. The dealers...

I bought a car that had been tampered with to pass the MoT - what are my rights?

Last year I purchased a car that subsequently failed its MoT on emissions due to various failed sensors which were being hidden by an EML light that had been very obviously tampered with. There is no way...

I bought a car six months ago and have now discovered the air con doesn't work - what can I do?

I bought a second hand car from a local dealer in January. In July I switched the aricon for the first time and found that it is not working. I got it checked out at my garage and was told that the condenser...

I bought a car six months ago and the clutch now needs replaced - what are my rights?

I bought a 2015 Citroen C1 with 26,000 miles on it six months ago, which was serviced before I had it delivered. A month in, I first used the horn, and discovered it didn't work. Along with this, the gears...

A used car I bought three months ago suffered transmission failure - what are my rights?

I brought a 2013 Ford Kuga last December. It came with a three-month warranty. Last month, I noticed a grating sound when it changed from second to third gear. The garage had a look at it and assured me...

Our reconditioned engine was faulty and damaged our car - is the supplier responsible for the repair costs?

We bought a reconditioned engine for our Volkswagen Passat Estate TDI online, which came with a two-month guarantee. They delivered it and our mechanic fitted it, but it was faulty. We had to send it back...

If a car was registered to someone before me - can I reject the car and have my deposit back?

I put down a deposit on a car from a main dealer, but he now says I have to wait a few weeks for the logbook to arrive. Can I have my deposit returned?

I bought an extended warranty - why are the garage now refusing to repair my faulty car?

I purchased a vehicle off a garage which came with three months free warranty, but they offered a further three months for an extra £100. Without knowing, I'd purchased a six month warranty with Autogroup....