I bought a car that had been tampered with to pass the MoT - what are my rights?

Last year I purchased a car that subsequently failed its MoT on emissions due to various failed sensors which were being hidden by an EML light that had been very obviously tampered with. There is no way...

I bought a car six months ago and have now discovered the air con doesn't work - what can I do?

I bought a second hand car from a local dealer in January. In July I switched the aricon for the first time and found that it is not working. I got it checked out at my garage and was told that the condenser...

I bought a car six months ago and the clutch now needs replaced - what are my rights?

I bought a 2015 Citroen C1 with 26,000 miles on it six months ago, which was serviced before I had it delivered. A month in, I first used the horn, and discovered it didn't work. Along with this, the gears...

A used car I bought three months ago suffered transmission failure - what are my rights?

I brought a 2013 Ford Kuga last December. It came with a three-month warranty. Last month, I noticed a grating sound when it changed from second to third gear. The garage had a look at it and assured me...

Our reconditioned engine was faulty and damaged our car - is the supplier responsible for the repair costs?

We bought a reconditioned engine for our Volkswagen Passat Estate TDI online, which came with a two-month guarantee. They delivered it and our mechanic fitted it, but it was faulty. We had to send it back...

If a car was registered to someone before me - can I reject the car and have my deposit back?

I put down a deposit on a car from a main dealer, but he now says I have to wait a few weeks for the logbook to arrive. Can I have my deposit returned?

I bought an extended warranty - why are the garage now refusing to repair my faulty car?

I purchased a vehicle off a garage which came with three months free warranty, but they offered a further three months for an extra £100. Without knowing, I'd purchased a six month warranty with Autogroup....

Our new Jaguar XE is faulty - what do we do if the dealer won't accept our rejection within 30 days?

Do you know if there is a problem with the new Jaguar XE petrol Ingenium engine when coupled with the auto gearbox? Our new model lurches when going down through the lower gears. At first, the dealer agreed...

Our new car will be off the road for three months with a fault - what are our options?

I bought a new Range Rover but when we picked it up there was an airbag light on on the dashboard. We thought this was the indication that the front passenger airbag was turned of, so we could carry infants...