Most recently answered consumer rights questions
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I purchased a used 67 plate SsangYong Turismo from a main dealer under their 'approved used' scheme. I also purchased their own extended warranty which is on top of the three month one they offer. This...
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In June 2021 we bought an approved used BMW 520d G31 with 35,000 miles on the clock for £22,500. About two weeks ago a warning came up with a drivetrain fault and the car wouldn't go more than 15 miles...
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After 15 days of car ownership the car developed a fault. It is an automatic, the gearbox would not engage any gears, whether it be first or reserve. The dealership told us to find a garage to repair which...
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I purchased a 2018 BMW 220d Gran Tourer 15 months ago with a 12-month warranty. During month 11 a problem arose with engine management light appearing and a message stating 'drivetrain problems you may...
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Just bought a lovely clean car, with “full service history”. The service history is fabricated. The two centres do not exist and the distances between service and MoT are huge. What do I do to see if the...
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Prior to me picking up a camper van, the dealer filled the drinking water supply with diesel. What are my rights? Should the plastic water tank, pipe work and pump be renewed?
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When I collected my new lease car last October the salesman told me not to leave the doors or boot open as it would trigger the low battery warning. I had not noticed this on my test drive and the dealership...
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This week I did a straight swap for a car using my old car with a second hand car dealership. The in-dash CD player is not playing my CD which played in my old car. Also, the multi CD player in the glove...
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We own a 2015 Audi A1 with less that 25,000 miles. The steering ribbon has failed and they want £1,000 for the repair, I have asked for a contribution from Audi UK as this should not have broken and is...
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I have 2019 Nissan Qashqai. All four doors have small spots of rust at the top and bottom. Whilst being serviced they also said a door isn’t aligned properly. They’ve said they can touch the rust spots...