Why am I being penalised by my insurance company for an accident caused by someone else whilst I was reversing?

I was reversing on a street, parallel with and close to the curb in an end parking bay, when a van came from ahead, passed my car and tried to sneak in the bay behind me, colliding with my rear nearside...

Are the people repairing our car deliberately delaying the process?

I think we are victims of a scam. My wife was involved in a car crash just over two months ago. Our insurers, Acromas (formerly Saga), arranged for the car to be picked up and repaired by a garage in Dronfield....

Is there a car that our 17-year-old son can drive without paying horrendous insurance premiums?

Could you help with suggesting a vehicles that will enable my 17-year-old son to drive without a horrendous insurance premium once he has passed his test, and also give my wife a car that she can use for...

Car Insurance Renewal Shock!

Just got my insurance renewal through from Zurich Connect. Last year I paid £283.48, this year they want £1,158.40. No changes to policy and no claims in the past 12 months. A rise of over 300%. I called...

Snow Tyres vs Insurance

You recommend winter tyres rather than 4wd. At the beginning of last winter I had some snow tyres fitted to my Honda Accord 2.2cdti. They were excellent and in fact managed to get me where 4wd struggled...

Insurance group

My husband has just bought a Peugeot Partner Combi quicksilver 5 door estate 2002. We have been trying to get his insurance company to change from his old car to this new one but they are claiming they...

Can you recommend an insurance company to provide an agreed-value classic policy for my 1994 Mercedes-Benz E-Class?

I would like to add some comments to recent emails regarding the Mercedes-Benz W124 estate. My 16-year-old E-Class diesel estate was stolen in October 2006 and recovered via a tracking device. There was...

We've just bought a Hyundai i30 - should I trust the Hyundai First accident management service?

After your recommendations, my wife bought a Hyundai 1.4 Comfort just a year ago. It goes well. It's not as economical as the 1.2, of course, but we have had no problems. I have just received a letter...

Thanks for suggesting that I should get an independent repair quote following an accident.

Thanks to your advice, after a recent crash, I have had a quote from an independent garage which was quite a lot cheaper than the quote from the insurer's recommended repairers, and the insurance company...

Is ageism causing my insurance renewal premiums to increase?

I'm 86 years old, have been driving for 70 years and became an Advanced Motorist in 1977. I have all my faculties and my only insurance claim was three years ago, for an accident when I was driven into...