How can I obtain a better insurance payout for my written-off Ford Racing Puma?

I was recently involved in a car crash. The resulting damage to my car has meant that it has been written off by my insurance company. The car is a Ford Racing Puma and was insured for £6,000. An independent...

Investigating Category D damage

I recently bought a Mini Cooper S (R53 2005) and had some work done on the brakes. On inspection the technician queried whether the car is a cut and shut as he saw what looked like a weld on the underside...

Patchy used car history

I recently bought a Golf TDI auto second hand from a dealer. I had continuous problems with it breaking down, so I looked into the history of the car and found it had been written off in an accident,...

Denied reponsibility

Last November (2010) a car skidded into the back of me on a wet road. The driver admitted responsibility and we exchange insurance details. My son who was in the car with me witnessed the whole thing. The...

I damaged another car without realising

About a week ago I was reversing out of a sports centre car park. I thought I may have scraped the car next to me. I got out, had a look, there didn't appear to be any damage, so I headed off. A week...

Why do drivers assume that no-claims discount protection means their premium will not increase after a claim?

Normal NCD goes: 30 per cent discount for your first claim-free year. 40 per cent for second year, 50 per cent for third and 60 per cent for your fourth year. But some companies have different scales....

Best policy?

Our 17-year-old daughter is learning to drive and we are trying to work out the most cost effective way of getting her on the road once she passes her test. The Pass Plus course is an obvious safety choice...

I filled my diesel Jaguar XF with petrol - do I need to have the whole fuel system changed for £7,000?

I filled my diesel Jaguar XF with unleaded fuel. I drove it 400 metres to my house with no problem. In the morning I had difficulty starting it. When it eventually fired it ran rough for approximately...

Why is this accident management company harassing us after a minor accident?

On 19 February I was sitting in the passenger seat of my parked car (husband had gone into a shop). A large DHL lorry drove past indicating he was turning right. As he turned, the back end of the lorry...

I'm worried that my 1994 Toyota Estima may be written off after an accident - how can I avoid this?

At the entrance to a roundabout, I hit a W-reg car which had stopped and then was heavily hit from behind by another 08-reg car. My insurance company has told me it will give me a car to drive whilst mine...