Ask Honest John

Most recently answered legal and consumer advice questions
I bought an Audi RS4 from Leicester Audi in March 2012. I quickly noticed an intermittent juddering from the brakes so contacted the dealer. They told me to take the car into my local Audi centre (Bradford)....
After many years reading your column and "asking HJ" once and receiving a handwritten reply (back in the day, thanks), may I now contribute and agree with you about premium car discounts? A year ago...
In March 2013 I purchased a new BMW 5 Series from a local BMW dealer. The car was delivered to the correct specification and all was well until I had travelled about 1200 miles (mostly on motorways) when...
I recently bought a BMW 330 for £4800. On way home the engine management light came on. The dealer was informed and he more or less said its how you drove it away!? On inspection the next day we found...
I have just bought a car with a MOT valid until 10/11/13. It was carried out at a Halfords Autocentre.It showed a mileage 88,348 It had some advisories and I have a reciept from the same Halfords Autocentre...
At a rural crossroads with operating traffic lights there are workmen with manual stop/go boards. I have a red light but the workman is holding a green Go sign. Reluctant to proceed the manual operator...
I have a 2 month old Ford Ranger. Paint work is faulty over half of the truck. Ford has said there is a few which have this problem and we have a e-mail to verify this. Told to fetch it back for a paint...
Last year my Nissan Micra had a problem with ABS and corroded wiring. Estimate £2000. After much to-ing and fro-ing Nissan agreed to authorise a fix on goodwill. Eight months later the car developed the...
I took my 2012 Range Rover Vogue into the local dealership for its first oil change/service. A week later, the car was losing a significant amount of oil and was taken back to the dealer. I was told...
I received a PCN at what I thought was a car park, but turns out to be a piece of private land adjacent to it separated by a few bits of broken fence. I bought a ticket from the pay and display machine...