Ordered a spare wheel but got a steel space saver - can I demand a refund?

I bought a new KIA Rio recently and ordered a spare wheel to go with it. The spare cost £250 and I was expecting a 17-inch alloy wheel, but on delivery I found a 15-inch steel wheel instead. I am very...

New car won't be delivered until 2014 - should dealer loan me a car until then?

I ordered a Renault Captur DCI 90 Expression two months ago and was told it would be delivered in November. However, the dealer has now told me they have no idea when the car will be available and it might...

Bought a car but can't drive it due to missing paperwork - what can I do?

A few weeks ago I paid a deposit for a used Ford Focus ST. The car had a private registration, but the dealer said the paperwork was with the DVLA for the issue of a new plate. After a few days I grew...

Discovered scratches on recently bought used car - Can I take it back after 2 weeks?

I purchased a 2011 Volvo V60 from our local dealer a few weeks ago. Before I agreed the sale, I walked around the car with the agent to inspect it – it looked almost flawless in the sun. However, two weeks...

Extended warranty won't pay for repairs - what are my options?

My son exchanged his Peugeot for a three year old diesel version, along with extended warranty. Last week the car suffered a burst a steel injector fuel pipe and the car was recovered by the RAC. My son...

Used car has had its warranty invalidated - what can I do?

I have just purchased a 2010 KIA Sportage from an authorised dealer; however, the state of the seven year warranty is starting to worry me. Looking at the paperwork, it seems that it hasn't been serviced...

Warped brake discs after 7000 miles - should the dealer pay for replacements?

I am the owner of a 2013 Mercedes-Benz C63 AMG Saloon, with the performance pack and uprated brakes. I have only owned the car a few months and, last week, I noticed a very slight wheel wobble when gently...

Car returned from garage with 440 miles on the clock - what can I do?

My Nissan Note spent two months at a local garage having a new catalytic converter fitted. During that time I was forced to use a hire car, at my own cost. However, since my car was returned, I have discovered...

Is it the responsibility of our local dealer to recover our car if it breaks down?

Is it the responsibility of our local dealer to recover our car if it breaks down? Our two year old Fiat 500C suffered a power steering failure last week and the dealer has said it’s our reasonability...

Dealer is refusing to honour car's warranty - what can I do?

I bought a used Land Rover Discovery 3 for £9000 recently. The advert stated that warranty covered the clutch and other components of the car, which was one of the main factors in my buying it. A few weeks...