Should a new water pump last longer than seven months, 10,000 miles?

My Hyundai Santa Fe had a new water pump and cam belt last October. I've just been informed that the head gasket has gone as a result of the new water pump going. Should the new water pump last longer...

Is it a dealer's duty to carry out a mileage check?

I bought a Mitsubishi L200 Barbarian in March 2016. At the time the mileage showed just over 31,000, the car came with full Mitsubishi service history that backs up the mileage throughout. I have now decided...

I was charged £430 to get overtightened wheel bolts drilled out - should the dealer compensate me?

I purchased an approved 2012 BMW X5 from main dealer in May 2015 with a two year warranty. In February 2016, the main dealer supplied and fitted new alloys under warranty. Last month, my car went to the...

A towed vehicle hit my wife's car on a roundabout - who's liable?

My wife is due in court in July for an accident that happened in December 2015. She turned right on roundabout (already negotiating around) when a car towing another vehicle (the tow rope was so long,...

My Ford Focus needs a new engine because of a coolant leak - any advice?

I've got a 2013 Ford Focus 1.0 EcoBoost - it went in for a service and MoT but came back with the engine vibrating when turned on. After several trips to the garage they've worked out It's losing coolant....

The dealer refuses to replace/repair my faulty car - what should I do?

I bought a secondhand Volkswagen Golf for £5000 from a dealer. It developed serious power issue after two months. Dealer refuses to accept liability but offered to pay half the cost of repairs in his affiliated...

Is there a way to check if my dealership did the emissions fix without my consent?

Is there a definitive test that can be carried out to determine whether or not my dealership has carried out the software fix without my consent? My 2010 Volkswagen Golf 1.6 TDI is due for its MoT in May....

Is it smart to buy a new car from a dealer that's 75 miles away?

I'm about to buy a new BMW 320I Touring and have obtained good offers from both Drive the Deal and Carwow. In fact Drive the Deal are a few hundred pounds cheaper than Carwow, but their dealer is 75 miles...

Who is liable for accident damage on a building site?

My son works as a joiner on a building site. Today a forklift driver backed into his car and caused damage to tailgate, window and bumper. When the forklift driver told him what he'd done, my son asked...

Can my insurer write off my car from an accident that wasn't my fault?

I was rear ended a few weeks back and the other driver has admitted full liability. The damage to my car didn't look too bad and I had someone come out to take some pictures last week. I've had a call...