Should I reject me new car over paint issues?

I have just purchased a new Mercedes CLS from a main dealership. I the believe car was sourced from a common pool to my spec and I paid for the option of paintwork protection. After collecting the car,...

Irish registered van - can I MoT it in the UK?

I live in England and own a van on southern Irish plates. Can I MoT and insure it here, but leave it on southern irish plates?

Being sued following a road accident - shouldn't my insurance company deal with this?

I had a minor accident 10 months ago. It was my fault and my insurance company appeared to have sorted it out with no issues. However, I have just received a court summons to pay the other party's car...

What's the legal status of a car without MoT, SORN or road tax?

What would be the legal status of a vehicle that is kept off the public highway, has no road fund licence (car tax), MoT, SORN or insurance? Also, when the DVLA make their regular updates, are they likely...

Car dealer now claims he's a private seller - what are my rights?

Three weeks ago I bought a 2001 Skoda Fabia from an individual who sells cars for a living. He doesn’t have a forecourt, but does have a website with multiple cars for sale. Since buying the Skoda I have...

My son's Volkswagen Bora blew up - can we get a refund from the dealer?

With my financial assistance my grandson bought a 2003 Vauxhall Bora, 1.9 TDI, 113,00 miles, with warranty from a local dealer. It cost slightly under £3000 on 10 June 2013. My grandson is 18 and has been...

Our new Honda FR-V's engine problem is being blamed on us - what can we do?

My Honda FR-V 2.2iCTDI, bought from a Honda dealer on 3 February 2013 with a warranty, broke down on the M25 two weeks ago. The engine began smoking and revving on its own, so we pulled over and switched...

Sent parking fine after dropping someone off at the train station - should I pay?

My son has received a parking ticket after parking for five minutes outside Ealing Broadway Station. He parked in a bay rather than block the high street, which he thought considerate. Should we take any...

Dealer has charged for work it never carried out - what should I do?

I bought a Mazda 3 from a main dealer in 2010. As recommended by the manufacturer, I took the car for its first check up in 2011, where it was given a full service and oil change. After the latest service...

Can I return a used car?

Two weeks ago I bought a 2003 Ford Focus with 109,000 miles on the clock for £1800. During the time I've owned it I've discovered a fairly severe oil leak coming from somewhere on the engine or transmission....