Most recently answered legal and consumer advice questions
My new Mercedes-Benz E-Class has suffered bodywork damage after I reversed into a post. The parking sensors on the car stopped working and I didn’t know the obstruction was there, hence I hit it.
I took...
I have a seven month contract to teach English in Italy and was intending to drive there in my Ford Focus and use it for daily transport to the school in Naples. However, my insurance company tells me...
I ordered a new BMW 3 Series recently, but upon delivery discovered some minor scratches. Due to the fact that I live in London (the car was ordered in Bristol) I had it repaired at a local garage, with...
I have a BMW 118 ES Coupe, which I purchased new in 2011. I love the car and would like to keep it over the long term, but I would like to try and avoid the costly DPF bills down the road.
I understand...
I have received a letter from the DVLA saying I wasn't insured on 10 July this year. I believe this is not true as I was on a garage policy for my car and many others.
However, despite repeating this...
I purchased a nearly new Vauxhall Astra from a main dealer last month. The car had only covered 1800 miles, but I have found that the ride is extremely hard, particularly at anything over 40mph.
I have...
I’m in the process of hiring a 17 year old apprentice and want him to drive my Ford Transit from time to time. Can he do this, or are there age limits for van drivers?
Last week I bought a 2003 Alfa Romeo 156 for £1799. It was cosmetically very good inside and out and had a full service history. I checked the oil and it was clean and up to the maximum mark, so I bought...
A few weeks ago I sold a car, but the buyer discovered it had been clocked. I have proven it was done before my time with proof of purchase and resolved the issue with a partial refund. Can I report the...
Last month I purchased a 2002 Volvo V70 auto (127,000 miles) from a local dealer. After a few weeks of running the car I noticed some brake fading, so had it checked at my local garage. I have now been...

