Failed clutch - garage denies liability

My local garage fitted some new clutch parts to my Volkswagen Passat. However, after just four months, the clutch failed. The garage has told me it’s a warranty issue with the parts supplier and denies...

Can I reject a used car?

We recently bought a Peugeot 306 for £550 with 12 months MOT and tax. The car has broken down multiple times and is also suffering electrical faults. I rang the guy I brought it off and told him I wanted...

Can I get a refund on this BMW?

I bought a low mileage approved used BMW X3 in march of this year. It has been plagued with problems and to be fair the local dealer has tried to rectify these problems. However, yesterday after another...

Mileage incurred during a service - is this correct?

I have a 2013 Audi TT RS Plus that recently went into the local dealership for its first service - a 9000 mile oil change. When I collected the car I noticed that it had done 17 miles since I dropped it...

I've discovered my used car has outstanding finance - what can I do?

I bought a used Audi A5 a few months ago from a main dealer. The car is going well but on looking through the paper work to get the car registered (as no V5 arrived) I noticed that in the list of checks...

Faulty Volkswagen Eos - can I ask the dealer to fix it?

I bought a 2008 Volkswagen Eos five months ago and am concerned about the DSG gearbox and the roof which is leaking. Can I still take the car back to the vendor and ask them to fix it, or is five months...

RAC inspection report - can I use it in court?

I recently paid for an RAC report on a newly purchased used car. The RAC mechanic said and wrote in the report that the car is not roadworthy and refused to road test it. I am now going through the courts...

Gearbox failure on Volvo XC90

The transfer box on my Volvo XC90 has failed after four years and 46,000 miles. The Volvo dealer has quoted £4000 to fix the car and deny any responsibility for failure of the transfer box. Unwilling to...

Engine has run out of oil after a service – is the garage to blame?

My car has had a service done recently, but after a few days the engine oil ran out. I discovered that the engine oil filler was open with no cap. Am I entitled to compensation?

Bought a dud Mazda 6 - what are my options?

I have recently bought a used Mazda 6 from a dealer with three months warranty, but after taking it for a service with a local dealer they advised car needs £4990 of work doing and is in a dangerous state....