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Most recently answered legal and consumer advice questions
A clip on a coolant pipe perished on my 2011 Ford Focus 1.6 petrol and filled the driver's footwell with steam and coolant. The driver sustained second degree burns to her feet. After three weeks Ford...
I've waited 20 weeks on a Ford Kuga. The latest (of six) build date I've been given will mean that from order to delivery would be approx 29 weeks. What are the rights for cancelling?
My son (just turned 18) passed his driving test in February of this year. We put him on the car insurance in June. Yesterday the police came round and said that there had been an incident in the local...
My wife ordered a new MINI in June, for delivery in September. The vehicle includes both the Chili and John Cooper Works packs which, at the time of order, included the Anthracite Headlining and the JCW...
My brother's Peugeot 206 was hit from behind by a bus, which dented the tailgate and smashed the back window. The damage was fairly minor and a new tailgate is all that's required to get it back on the...
I had a used 2014 BMW 3 Series delivered to me by the BMW dealer this afternoon. Before we went for a test drive, I noticed a fairly large chip on the windscreen close to the middle, on the passengers...
My 92 year old father has passed away having recently renewed his insurance. I have always had permission to drive his car using my insurance cover, although it only covers me third party. Is it legal...
In June, on long trip, my 2010 Nissan Qashqai+2 lost power and ground to a halt. I got the car back to my local garage who fitted a new DPF and EGR on 8 June 2017 (costing £1384). I've been to France and...
I bought my Dacia Duster in 2014 with 28 miles on the clock. I now have major problems with rust in the boot and under the front passenger seat. I saw it on my first service and told the garage but it...
A post van pulled out in front of me whilst I was driving my coach. I had to stop abruptly, but it was in a narrow road. When she then proceeded to pass me, she scraped the side of my coach. Repairs have...
 

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