I paid the deposit for a car and the dealer then cancelled the sale - do I have any legal redress?

I viewed a car advertised online by a sole trader. We agreed on the advertised price, I paid a 10 per cent deposit and then agreed to collect the car today. This morning I recieved a text saying the price...

A minor accident became a £20,000 claim after the other driver lied about fake passengers' injuries - what now?

My friend had a very minor car accident. No damage was done to either car and no one was hurt in any way. Both drivers say it was the others' fault. There were no witnesses. The other driver was the only...

If I get a fixed penalty abroad, do the points go on my UK licence?

If I get a fixed penalty abroad, i.e. in Spain for 150 Euros for 68kmh in a 60kmh limit, are the points put on my UK licence? I assume I would need to tell my UK insurer.

Can my daughter drive my new car on her own insurance policy?

I have bought a new Kia Picanto. My daughter and son-in-law only have one car, so she would like to borrow mine occasionally. Her insurance policy says she is allowed to drive another car comprehensively...

Previous crash damage was not disclosed on a car I now own - what are my rights?

In December 2016, I purchased a 2015 Ford S-Max from a Ford dealer. The vehicle was Ford Direct with a two year, unlimited mileage warranty. Recently my car was hit by another vehicle. When I took the...

Can an insurer refuse to pay out following an accident because of an MoT advisory on brakes?

The insurance company of a friend refuses to pay out. She went into the back of another car on the motorway because she was not paying attention and admits fault due to her carelessness. As she had not...

The DVLA want unpaid tax and insurance fines on a car I sold - should I fight this?

I've recently been contacted by a company called Advantis to advise I owe the DVLA £180 in unpaid fines for no tax and no insurance. When I asked for details, it was related to my old car because the DVLA...

I recently bought a faulty Volvo V50 - the dealer won't respond to me, so how can I reject the car?

I bought 2009 Volvo V50 on 11 November and it went to my Volvo garage for a service on 21 November. Pre-service showed numerous faults, some serious. I have contacted the trader asking for my money back...

I was in a car accident that wasn't my fault - so why won't my insurer give me my excess back?

I had an accident in October, I was not at fault. It has been shambolic from the start. I saw in one of your columns an article about Tort law, which I thought also applied to me. My car was a write off...

Someone damaged my car but then refused to pay for the repairs - what do I do?

I was rear ended by a driver who admitted responsibility. The damage wasn't heavy and he asked if he could pay for the repair as he was in the motor trade and his insurance premium would rocket. We exchanged...