Ask Honest John

Most recently answered legal and consumer advice questions
Is it legal to keep a vehicle off the public road with no up-to-date documentation? And if so are the DVLA/Police concerned about it if it is not?
My new Skoda Octavia Elegance has the option to disable the daytime running lights. This is achieved very easily via the vehicle set-up menu and described in the owner’s handbook. My question is: is this...
I was caught doing 85mph on the M6 Toll which has a 50mph limit. This was nearly six months ago and I sent off the relevant forms admitting to it but never heard anything back, so thought I got lucky until...
A few weeks ago my husband's car broke down (2009 Ford Focus 1.6) and he called roadside recovery who diagnosed the head gasket had gone. We had it towed to the local dealership and told them what the...
I have just bought a 2007 Ford Focus. I travelled from the North East to York to pick up the car and I was told the car had no problems. Now that I have gotten the car home and looked at the MoT it states...
After 38,000 miles and 3.5 years my Toyota dealer has had to replace the "Top intermediate shaft" on my Prius because of knocking from the steering (cost of £181 parts and £90 labour). I spoke to their...
I regularly work in Salford, Manchester and leave my car in a public car park which has three hours free or £5 per day. I always pay full £5 and display the ticket. Recently, they sent me two tickets for...
Following the expiry of the manufacturer’s warranty on 2009 Volvo V70 2.0D R Design I bought an extended 3 year warranty from an independent company. I have had a warranty previously with my Saab 9-5 and...
I bought a 2011 Berlingo Multispace diesel with 98,000 on the clock recently. I put a deposit down on the understanding that the clutch would be fixed as it had a rumble on it. They fixed the clutch,...
I went to see a motor home (being sold by a private seller) and agreed a price of £7500. I left a deposit of £500 and received a signed receipt and said I’d collect the motor home once the 12 Months MoT...