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What do we do about being mis-sold an ex-hire vehicle? 18 Jan 2017 (Ask HJ)
We've just bought a used Volkswagen Caddy Maxi Life from a Volkswagen garage. We were told the vehicle had one previous owner only. When the car registration... -
VW Emissions Modification failure ruined car - what next? 17 Aug 2016 (Ask HJ)
As other posts my 2012 Tiguan modification has failed leaving me with a noisy unresponsive machine completely at odds with the driving experienced prior... -
Volkswagen Scirocco clutch release bearing problem 26 Apr 2016 (Ask HJ)
Recently purchased a 2010 Scirocco GT, its a manual with the 210bhp 2.0 TSI chain driven engine. Whilst reversing up an inclined driveway there was a howling... -
contract hire paperwork invalid 6 Feb 2016 (Ask HJ)
I leased a contract hire VW Touareg (245hp) in October 2014. Long story short, it didn't steer in a straight line and VW finally replaced it in December... -
Will the Volkswagen emissions scandal change my VED band? 26 Sep 2015 (Ask HJ)
I can't see how any government would attempt to claw back VED on any vehicle affected by this. A sure vote loser. With the new VED rates due in 2017, surely... -
Litigation and DMF on Volkswagen Touran 22 Jul 2015 (Ask HJ)
We had our clutch and flywheel fail on us in very dangerous circumstances and without warning. At 15000 miles and 1 year 2 weeks from brand new. We asked... -
Can you recommend a large and comfortable car? 22 Mar 2015 (Ask HJ)
I currently own a 2009 Honda Civic 1.8 iVTEC Si-T. I'm looking to buy a new car of medium size for around £25,000. Some of the cars I've looked at are... -
How can I improve the ride quality on my Golf Estate? 17 Dec 2013 (Ask HJ)
I have just bought a new Volkswagen Golf Estate 1.4GT with standard 17-inch wheels. I ordered the GT over the SE as I thought it had the ACT engine - it... -
Which car would suit a pizza delivery driver? 26 Sep 2013 (Ask HJ)
I am driving a 2003 Toyota Yaris diesel. I deliver pizzas for a living and have covered 80,000 miles in the past three years without any problems. However,... -
Where can I have a Volkswagen Golf ESP fault repaired cheaply? 16 Mar 2013 (Ask HJ)
I have a 2007 Golf 1.4 which I've owned for around four years. Last month the ESP light showed on the dashboard and now I find that the warning brake light... -
Check to cheque 9 Oct 2011 (Ask HJ)
I was invited by Benfields VW of Dumfries to a ‘Free Vehicle Safety Check’, on 15th July. The check took about ½ hour, and I was advised that both rear... -
Can you recommend a Golf-sized, British-built car? 15 Sep 2011 (Ask HJ)
If one wanted to be patriotic and buy something made here in the UK, can you identify (in a very small space) which models (Golf-sized, say) are made here?... -
I need a car with Isofix tethers for child seats and a large boot - am I right to consider the Citroen C3? 16 Jun 2011 (Ask HJ)
I have been driving a Volkswagen Lupo for 10 trouble free years. However, with the recent birth of twins to my daughter-in-law I now need a car that has... -
Just dropping in 22 Apr 2011 (Ask HJ)
I have just returned from 2 weeks holiday to find bird mess over the boot of my Volkswagen Eos. I bought the car new 2 years ago and had to have it resprayed... -
Why are tyres wearing prematurely on two of my Volkswagen Polos? 15 Feb 2011 (Ask HJ)
Further to the recent letter from HP in Reading, I have had similar experience with two Polos in the last few years. Both were new company cars that prematurely... -
Volk heros 28 Aug 2010 (Ask HJ)
Some weeks ago I wrote to four nearby Volkswagen dealers enclosing a specification for an automatic VW Golf Estate 1.4SE TSI and inviting them to respond... -
Family plan 26 Jun 2010 (Ask HJ)
With sons of 7 and 4 and twins arriving in 6 weeks we need to replace our trusty old SAAB 900, within a budget of £15k. We live in London but most mileage... -
Can you recommend a car with 4-5 seats and plenty of space for use as a laundry delivery vehicle? 28 May 2010 (Ask HJ)
I'm setting up an ironing service and want a vehicle that is economical to run and reliable. I will be picking up baskets and delivering ironed laundry.... -
Will 'traffic film' repair paintwork damage on my new Skoda Yeti? 25 May 2010 (Ask HJ)
On Friday 21st May I took delivery of my new red non-metallic paint Skoda Yeti and, later that day, was told by a Volkswagen-trained mechanic that there... -
Rear door doesn't unlock - is this an MoT failure? 5 Dec 2022 (Ask HJ)
Only three doors unlock/open with either the key or fob on my five-door Volkswagen Golf Mk4. The rear offside door does not respond and cannot be opened...
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