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Why won't the dealer give us details of the service history of a car we bought? 10 Aug 2019 (Ask HJ)
My daughter bought a 2015 Range Rover Sport in March this year with 40K miles from an approved Land Rover dealer. The car broke down on a recent journey... -
My car was damaged when in an NCP car park 19 Jun 2012 (Ask HJ)
I returned from holiday on Sat 16th June to pick up my car a Rover 416si Reg N698 BOF from the NCP car park at Birmingham airport to find it had been vandalised.... -
Is my Jaguar XF's used car warranty still valid despite exceeding mileage restriction? 11 Jul 2010 (Ask HJ)
I bought a used Jaguar X-Type from an independent car dealer just under three months ago and I was given a 3-month warranty with it. The clutch has now... -
I was sold a car with a falsified service history - what should I do? 21 Aug 2018 (Ask HJ)
I bought 2007 Jaguar XKR with 25,000 miles on it. I returned the car after 10 days because it had a few issues. I also took the car for an MoT, where £450... -
My Audi A4 has been recalled for a potential plenum chamber fault, but it's already broken down. What are my rights? 14 Aug 2010 (Ask HJ)
I received a recall letter last Wednesday for a potential problem with my Audi A4's plenum chamber. Ironically my car broke down on Saturday and, according... -
My insurance was cancelled because I transferred to a private number plate - what should I do? 30 Apr 2018 (Ask HJ)
I bought and insured a Range Rover on 16 April 2018. I advised my insurance company that once I received the new logbook for the car, I would transfer... -
Why won't Direct Line allow me to fit winter tyres until January? 14 Jan 2012 (Ask HJ)
Having received the renewal notice for my car insurance the other day I phoned Direct Line to tell them that I was planning to put winter tyres on my car.... -
Why is my insurance going up after an accident that wasn't my fault? 22 Jun 2018 (Ask HJ)
I was hit on Sunday by a third party and as a direct result my car will be a total loss. The third party has admitted she is wholly liable and it is recorded... -
Faulty Q5 has been replaced three times and broken down again - what should I do? 24 Mar 2015 (Ask HJ)
I took delivery of a new Audi Q5 15 months ago; however, due to persistent problems with the driver's seat, the car was eventually replaced - I had to... -
Faulty used car - should Nissan refund me? 18 Dec 2014 (Ask HJ)
We recently purchased a car from a Nissan dealer without seeing it on the assumption they sell top quality cars. However when the car was delivered it... -
Will the new MOT regulations force older cars off the road? 27 Apr 2013 (Ask HJ)
The latest heavy-handed MoT legislation by the EU will force many perfectly safe, usable, older cars off the road. The costs of rectifying faulty warning... -
How to prevent rot in older cars? 5 Apr 2013 (Ask HJ)
Hi. I'm currently driving a Fabia, but really would like to move into something older and more interesting, as well as simpler and easy to fix. My problem... -
Is my keyless Audi A8 particularly susceptible to theft and how can I prevent it? 10 Jun 2012 (Ask HJ)
I have a one-year old keyless Audi A8. I have read reports about the theft of such cars. My local Audi dealer says he is not concerned and has had no... -
How can I obtain a better insurance payout for my written-off Ford Racing Puma? 4 Jun 2011 (Ask HJ)
I was recently involved in a car crash. The resulting damage to my car has meant that it has been written off by my insurance company. The car is a Ford... -
What's the best hot hatch? 27 Oct 2013 (Ask HJ)
I am finally looking to replace my cherished Renault Clio 182. I have up to £20,000 to spend and want another hot hatch that will handle great and perform... -
What should we replace our Peugeot 208 with? 28 Mar 2024 (Ask HJ)
My wife wants to replace her 2012 Peugeot 208. We have looked at similar sized Kia and Hyundai vehicles but nothing is really grabbing our attention. We... -
Can you recommend a safe, small, used car for me? 5 Jan 2021 (Ask HJ)
I'm looking for a sturdy, used, small car. I have been considering the Honda Jazz, Skoda Fabia (which I currently have), Toyota Yaris and not sure after... -
I'm buying a new car, do I go for petrol or diesel? 21 Aug 2020 (Ask HJ)
I'm buying a Mercedes-Benz E-Class Convertible. Do I buy petrol or diesel? Which model do you recommend? -
Should I buy a lead acid or calcium battery? 25 Sep 2018 (Ask HJ)
I have a 1999 Morgan +4. Should I buy a lead acid or a calcium battery? My last battery was a Halfords lead acid and lasted seven years. -
Is it worthwhile to repair my old car? 24 Jul 2018 (Ask HJ)
I have a three-door 1997 Toyota RAV4, which I've owned since 1999. The subframe needs welding, plus a few other bits. It will cost around £800. Would you...
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