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Gear box failure after seven months - who should pay? 18 Jun 2012 (Ask HJ)
I bought a 52 reg BMW X5 from a independent dealer, Oxfordshire Motor Village. The car worked fine for seven weeks and then had a transmission failure.... -
You must be choking 4 Sep 2011 (Ask HJ)
I have in the past read various references you have made to "particulate filters" in diesel cars. I purchased a Volvo D3 S60 diesel manual in December.... -
VAT chance 26 Jun 2010 (Ask HJ)
I should be grateful for your advice regarding the following. On the 29th of November 2009 I paid the full price for my new car, which was to be delivered... -
Regeneration game 15 May 2010 (Ask HJ)
I had a Honda Civic hybrid loaner whilst my CR-V was being repaired at which time the road condition was snow covered. On 4 occasions as I braked on approach... -
Can a manufacturer's warranty save me money? 27 Oct 2012 (Ask HJ)
I drive a 2003 BMW320d that has done 125,000 miles. In July, the engine was destroyed by metal flaps from the air intake dislodging and going into the... -
What's the best car for £5000? 27 Mar 2019 (Ask HJ)
I don't know a great deal about cars but I'm looking to spend somewhere between £3k and £5k. I've narrowed my choices down to a Volkswagen Golf, Ford... -
When should I change the gearbox oil in my car? 8 Jan 2025 (Ask HJ)
My Lexus car is due a four year service, my Lexus dealer says the transmission fluid is not changed at all now although my service book system it should... -
Can I reject a car which smells of cigarettes? 17 Feb 2022 (Ask HJ)
I have just bought a three year old Audi A1 which is Audi approved. It smelled of cleaning stuff when I drove it away but now, two days later, there is... -
I'm learning to drive - what do you advise I get for my first car? 2 Jun 2017 (Ask HJ)
I'm learning to drive and looking at cars. I would prefer a 5 door, but apart from that I don't know much else. I would probably buy a secondhand car.... -
Can you suggest a car with high seating? 25 Apr 2014 (Ask HJ)
My wife is a youthful pensioner and wants to change to a car with a high seating position like Skoda Yeti, Nissan Qashqaii etc which can be new or nearly... -
Why are dogs only allowed on cross-channel ferries if they're in vehicles? 19 Oct 2013 (Ask HJ)
We recently took a holiday in France with our cocker spaniel. We experienced a problem with the car, which had to be left there for repatriation later,... -
If I have to make an insurance claim, does the policy continue after the claim is finished? 26 May 2012 (Ask HJ)
A few weeks ago, I read in your column something that confused, and worried me, as I had just changed my car insurance supplier. I always understood that... -
Can I warranty claim for a cracked windscreen? 8 Jul 2025 (Ask HJ)
I own a BMW X1 MSport 25e which I bought in September 2023 - so the car is still under two years old with about 14K miles on the clock. I have suddenly... -
What's the best value for money car to do 36,000 miles per year? 15 Apr 2019 (Ask HJ)
I'm starting a new job and will travel 120 miles round trip each day, about half motorway and half A/B roads. I don't know if it'd be better to buy new,... -
Mazda6 warped brake discs 18 Jul 2015 (Ask HJ)
Having read your review on the new Mazda 6 SkyActive, I bought one a year ago second hand with 3000 miles on the clock from a dealer. I have been happy... -
Is ageism causing my insurance renewal premiums to increase? 8 Nov 2010 (Ask HJ)
I'm 86 years old, have been driving for 70 years and became an Advanced Motorist in 1977. I have all my faculties and my only insurance claim was three... -
A winter’s tyre 6 Feb 2010 (Ask HJ)
In a recent response I think you said that a new run-flat tyre would be available from October which offered a softer ride than previous run-flats. I need... -
Issues paying VED monthly by direct debit 27 Oct 2015 (Ask HJ)
On the 10th October I purchased a used car from a dealership, while there I set up a monthly direct debit for car tax, as far as I was aware it was fine,... -
Smokey C-MAX - what's up? 1 Nov 2014 (Ask HJ)
Just bought a 54 plate 1.6 TDCI Ford C-MAX. On the way home I noticed large puffs of smoke out of the exhaust when accelerating. I've had a quick scan... -
What car should I buy to cope with winter conditions? 25 Sep 2013 (Ask HJ)
My partner would like to buy a new/nearly new car which can cope with occasional snow and steep hills in the area she works as a GP. Her commute to work...
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