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I'm having trouble changing gears in my 2007 Vauxhall Vivaro - what is the issue? 10 Apr 2017 (Ask HJ)
I've been driving our recently purchased 2007 Vauxhall Vivaro and, after doing approximately 800 miles, the gears now have to be "forced" into place. Even... -
What are my rights if I bought a used car with no service history? 21 Dec 2016 (Ask HJ)
I bought a used Mercedes-Benz C Class from a Mercedes-Benz dealer in February 2015. It's a 62 plate and there is no service history on the database for... -
I recently bought a used Ford Fiesta but the air conditioning needs re-gassing - must I pay for this? 9 Jun 2010 (Ask HJ)
I recently purchased a 57-reg Ford Fiesta Zetec from my local dealer. I have switched the air conditioning on several times since I bought it, but with... -
Three chances to repair a fault? 3 Mar 2012 (Ask HJ)
How do I reject my brand new car? It was given to me by the dealer with the speed dial not working correctly. They want three chances to fix it, but... -
Am I owed a refund after repeated issues with my new car? 3 May 2020 (Ask HJ)
I picked up a 2019 Audi A4 Avant in January this year. On day one, an oil light flashed up. I took it back to the dealer, got the oil topped up, they were... -
A buyer is asking for a refund on a car I sold. What should I do? 11 Dec 2020 (Ask HJ)
I sold my Cat C car and was honest about it. I have the written transcript. The buyer asked if her mechanic could check the car over and I agreed. I said... -
Legal rights over a faulty used car 7 Nov 2015 (Ask HJ)
My son purchased an Audi A4 Estate in November, 2014 from Car Giant. He did so on a HP agreement financed through Car Giant. He also purchased an RAC Warranty... -
Our car has hidden accident history - what are our rights? 25 Mar 2015 (Ask HJ)
We recently bought a 2013 Volvo XC70 D4 for £24,580 from a main dealer. After collecting the car we found a faulty fuel gauge and the car went to our local... -
MoT advisories and broken air con, should the dealer pay? 23 Jul 2022 (Ask HJ)
I bought a 2016 DS DS3 Cabrio a month ago from a main agent dealer. I've taken it to a local dealer who has given it MoT advisories for the auxiliary drive... -
Can I reject a car I bought online? 1 Jul 2022 (Ask HJ)
I purchased a car from an online dealer. It was delivered, had a mechanic check it over and he said it's not possible it passed an MoT in February 22 as... -
Paint issues with my used car 20 Aug 2012 (Ask HJ)
Bought an 09 plate car from a large supermarket, 7 days later had the car cleaned and noticed marks in the paint on the wing and bonnet - spoke to the... -
Do all used cars get a six month warranty? 16 Jul 2014 (Ask HJ)
I have been told that ANY car now sold by a dealer MUST have six months warranty on engine and gearbox, is this true and on what age of car would this... -
I bought a car that had been tampered with to pass the MoT - what are my rights? 9 Aug 2018 (Ask HJ)
Last year I purchased a car that subsequently failed its MoT on emissions due to various failed sensors which were being hidden by an EML light that had... -
A dealer is refusing to fix my faulty car - do I have to take him to court? 1 Jun 2017 (Ask HJ)
I have a Jeep Grand Cherokee that I purchased from a dealer and after seven days it overheated, causing damage to the engine. He's refusing to do anything... -
I've just bought a used Renault Clio which has a dephaser fault - is the dealer liable for repairing it? 13 Nov 2010 (Ask HJ)
In August I bought a Renault Clio from a used car dealer. The car is 54 reg and is on 44,000 miles. I paid £4,800 for it. I have covered fewer than 400... -
Rusty alloy wheels - what are my rights? 29 Aug 2016 (Ask HJ)
I've recently purchased a two year old Mercedes-Benz SL from a local dealer. The car has 9000 miles on the clock and I have noticed corrosion on the alloy... -
Consumer rights following purchase of a classic Porsche? 8 Apr 2013 (Ask HJ)
I bought a Porsche 928 from a classic car dealer. It is a 1987 model sold with one year's MoT, so I knew that it would come with some problems that would... -
Bent in the rules 19 Sep 2010 (Ask HJ)
My daughter recently bought a Peugeot 206 from a garage chain. She has had some problems in the six weeks she has had it even though the car had less... -
At what age do tyres need replaced? 7 Jul 2020 (Ask HJ)
I've just bought a 2003 Ferrari 360. The tyres are the originals, so 17 years old. They have around 2mm of tread left and cracks between the treads. The... -
I bought a used car in November and now the cambelt has gone - where do I stand? 26 Feb 2020 (Ask HJ)
I bought a car in November 2019 but didn't receive a three-month warranty paperwork from the used car dealer. The engine was making a ticking noise but...
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