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My grandson had his black box insurance cancelled for speeding - can we ask for proof? 5 Nov 2018 (Ask HJ)
My grandson has had his car insurance cancelled as they have said the black box showed that he was speeding. They have also kept £200 for a months car... -
A driver that hit my car claims it wasn't him - do I need to do anything other than make a claim? 5 Sep 2017 (Ask HJ)
On the 30 May 2017, an Audi S2 collided with my parked Alfa Romeo Sportwagon outside my house. It had to be written off. I have time-coded photos of the... -
I have 12 years NCD, but my insurer only document up to nine - how do I prove my full NCD to my new insurer? 17 Jul 2017 (Ask HJ)
My car insurance broker, Swinton, issued me with a letter to confirm that in July last year (2016) I had 12 years of no claims. Aviva who I insured with... -
Which is more comfortable and quiet, the SEAT Ateca or Volkswagen Golf Estate? 23 Jun 2017 (Ask HJ)
My 10 year old Peugeot 307 SW, which I have enjoyed, needs replacing. Both the new SEAT Ateca 1.4 petrol DSG (18-inch wheels) and the new Volkswagen Golf... -
What car should I buy for my retirement? 8 Jun 2017 (Ask HJ)
I have recently retired and am looking to change my six year old diesel Ford Focus for a long term replacement. I'm looking at a petrol engine as my estimated... -
Off-gassing within new car. Toyota Auris Hybrid. 6 Feb 2016 (Ask HJ)
Hello John, I wonder if you can offer any advice regarding off-gassing of chemicals within a new car. I bought a new car in September 2015 which had... -
Fault free VAG motors? 30 Dec 2015 (Ask HJ)
I was never a fan of the VAG group (VW, Audi, Seat, Skoda)and, on top of that, your site is full of examples about unreliable motors they produce; however... -
How to prevent Discovery 4 spare wheel theft? 21 Aug 2015 (Ask HJ)
I have just had my under slung spare wheel stolen from my 2015 Discovery 4 and I am in the process of trying to replace the wheel and cradle system. Initially... -
New car for my in-laws 29 Aug 2014 (Ask HJ)
I have been asked by my father in-law for advice in buying a replacement car. Both my in-laws are retired and are moving to a smaller house. They will... -
Insurance company has written off my pick-up truck – can I appeal and ask them to fix it? 30 Jul 2013 (Ask HJ)
I recently had a none fault accident after a double decker bus hit me from behind and pushed me into the one in front. The bus that hit me has accepted... -
Why doesn't my local council repair potholes and road damage? 1 Jun 2013 (Ask HJ)
I do not know if you are aware of the pronouncement by local councils that they may well abandon the upkeep of lanes and roads considered non-important.... -
Can I keep my damaged Honda CR-V instead of having it written off? 6 Apr 2013 (Ask HJ)
Last Sunday a car ran into the back of my 2001 Honda CR-V while I was stopped. The lady’s car is a write-off. The lady has admitted liability. The insurance... -
Which used estate would you choose? 4 Apr 2013 (Ask HJ)
I've narrowed my search for a second hand buy down to a few models, I have a max of £17-18k to spend, but id rather keep it to 15/16k unless theres something... -
Which compact estate? 9 Jun 2012 (Ask HJ)
I'm looking to get a bigger car, as with now 2 children I have well and truly outgrown my Fiat Panda! I'd prefer a compact estate over an MPV as they... -
Are the speedometer and odometer in my Toyota Prius over-reading? 25 Feb 2012 (Ask HJ)
I've just bought a new 61-plate Toyota Prius which has a completely electronic dashboard display. Checking the speedo against a SatNav, it showed that... -
A comfortable estate car for £2500 4 Jan 2012 (Ask HJ)
Time to replace my ageing Mk1 Ford Galaxy 2.3 auto. It's been pretty good but soulless and it eats drivetrain components and tyres. I don't really... -
Where are global car manufacturers getting air conditioning compressor valves now that BPE Hoddesdon has closed down? 22 Apr 2011 (Ask HJ)
In late 2009 I emailed you that Barnes Precision Engineering (of Detroit) was closing down its small factory in Hoddesdon, Herts, which I was told was... -
Why is my Mazda 6 returning just 40mpg when it is advertised as returning up to 52mpg? 10 Feb 2011 (Ask HJ)
I bought a Mazda 6 estate 'Takuya' edition in September 2010. It’s a 2.2TDi (163ps) with an advertised mpg of 40.9 urban and 52.3 combined. Given the rising... -
Speed awareness curse 19 Sep 2010 (Ask HJ)
I recently attended a Speed Awareness Course (I had done 35mph in a 30 limit). Having checked the website I found that I would pay 50% more if I took it... -
Crunch credit 22 May 2010 (Ask HJ)
I write to echo your advice regarding hire car scams when taking a car in for an insurance claim. I have recently been involved totally innocently with...
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