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  Our Audi A4 is developing a DPF fault - how can I repair it? 13 Oct 2012 (Ask HJ)
  My partner drives a 2006 Audi A4 2.0-litre diesel and the DPF light is now appearing on every weekend. The light very rarely appeared on whilst it was...
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  Swirl flap failure on a recently purchased used car - what are my rights? 20 May 2014 (Ask HJ)
  A month ago I bought an 56 plate 55,000 mile Chrysler 300 estate for £7000. The car went to limp home mode last week and the local garage diagnosed swirl...
• MINI Cooper S R56 - MINI Cooper S Timing Chain Failure 21 Oct 2019 (Forum)
  I'm wondering where i stand with regards to warranty. The car is out of it's 3 year manufacturer warranty, and i've read that BMW/MINI parts come with a 2 year warranty, but only if you pay for them, if it's done under warranty, this does not apply, and they are only covered by the cars 3 year warranty.
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  PAS the buck 22 Aug 2009 (Ask HJ)
  Two months ago I bought a 2006 Grande Punto from a local FIAT dealer. It was 1 owner and low mileage 18,000 miles. I paid extra to have warranty cover...
• BMW 320 CI - What are my rights? 25 Jul 2015 (Forum)
  I have paid for a car that I cannot use and have taxed and insured it for it to just sit on my drive. I am extremely frustrated and feel I want to take legal action.
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  Rejecting a car over a dashboard rattle 28 Jul 2014 (Ask HJ)
  I recently rejected a car after the dealer refused to fix a dashboard rattle under warranty. Te rejection was within six months of purchase, but the dealer...
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  RAV flaw 17 Jan 2009 (Ask HJ)
  On the 1st of August 2008, I purchased a second-hand RAV-4 from a used car dealer and also purchased an additional two-year warranty from them. My RAV...
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  Is a Citroen C1 a good small car for an older driver? 20 May 2020 (Ask HJ)
  My wife, who is aged 73, needs to change her aged Peugeot 207 CC and has seen a 2016 Citroen C1 at a local dealership - priced at £6690. The car appears...
• SEAT Arona - New Engine fitted - No Warranty 1 Apr 2025 (Forum)
    The only issue to be resolved is the warranty on the new engine SEAT says it will only have the "used approved" balance of the 2 year warranty (expires Sept 26).  Should the engine need replacing again then this warranty will cover only £1000.
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  Should I buy a four year old electric car? 18 Jul 2022 (Ask HJ)
  I normally buy my cars at 3/4 years old and 40,000/50,000 miles. I understand the possible faults with ICE engines, how would this policy be affected by...
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  Nissan cared4 warranty rejected claim 23 Dec 2012 (Ask HJ)
  I have bought a used 2009 Nissan Qashqai 2.0 petrol CVT automatic car from the Nissan dealer back in mid of June 2012 which also came with Nissan extended...
• warranties be aware:update 28 Dec 2001 (Forum)
  Original posting: ------------------ Author: Roger K. (---.cache.pol.co.uk) Date: 02-12-01 16:40 I have recently had some warranty work (used car) carried out by a well known Rover main dealer in SE London. I had a lower radiator outlet pipe split. I took the car to the dealer and explained the exact fault - I even drew a diagram for them!
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  What do you advise when warranty won't cover what dealer said it would? 19 Dec 2016 (Ask HJ)
  I bought a car with a dealer because of the 5 star rating. They stated nothing was wrong with the car, but if there was to be something wrong we could...
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  Can I be added to my mums insurance? 16 Aug 2012 (Ask HJ)
  I am 17 and doing my lessons, aimed to pass around christmas time. When I pass will I be able to be added to my mums insurance in order to drive the car?
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  Does my car need to be dealer serviced to maintain full service history and warranty? 24 Sep 2017 (Ask HJ)
  I have a 2016 Audi A3 sportback S-line. Very pleased with it, but it's now due its first service. Do I need to go through Audi? I have an excellent local...
• Audi Q5 - gearbox 29 Apr 2015 (Forum)
  2009 3.0 SLine stronic Mileage 52, regularly serviced but not full Audi sh. Car bought second hand a year ago with £2000  warranty cover. Got intermittent "gearbox malfunction" message, but car ok once fault cleared. Took it to local Audi specialist who advised using Audi/DSG "fix" (replacing bits on  mechatronics unit).
• Toyota Avensis 2008 2.2D Estate - Head Gasket failure 2 Apr 2015 (Forum)
  Therefore no assistance would be given towards the 2K bill. Shocked, I rang Toyota CS who virtually said get stuffed and don't ring us again, minion!!! I thought I'd buy a quality Jap car as I've been a Rover man for years (I used to work for them). Seems all that criticism about Brit cars is NO different to Japanese. Luckily the car is under a seconhand warranty (the car was purchased in the M/Facturers 3 year warranty period) so they will foot 1K of the repair bill and the garage have dropped the cost now so I will pay only circa £230.
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  What's the best small plug-in hybrid? 7 Jul 2023 (Ask HJ)
  I'm elderly and being blinded with science. I want a small plug in hybrid whose battery will not cost a fortune when it dies as my available cash is about...
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  Should a clutch that was already failing be covered under warranty, even if it's considered wear and tear? 24 Aug 2018 (Ask HJ)
  When a dealership offers an approved used car for sale with the final year's balance of the manufacturer's warranty still in place, is it fair to expect...
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  Is a two-year extension to my Toyota Yaris' gearbox warranty fair, following two failures? 31 Jul 2010 (Ask HJ)
  I purchased a new Toyota Yaris TR 1.4 D4D January 2009 and after approximately 125 miles the gearbox output shaft rear bearing shattered, resulting in...