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I've bought a Vauxhall Corsa which I've found to have been repaired and resprayed. What can I do? 15 Sep 2010 (Ask HJ)
I'm an idiot. I bought a Vauxhall Corsa 1.2 SXI from a dealer on a personal loan. I've overpaid for it, handed my part-ex in and ended up with a car which... -
My car keeps going back to the dealer under warranty for a water leak. What rights do I have? 3 Feb 2021 (Ask HJ)
I purchased a 2018 BMW convertible from a BMW dealership with 4000 miles on the clock. The car has been back to the dealership on five occasions for a... -
Is the dealer responsible for selling me a Mercedes-Benz B-Class with a rust problem? 18 Feb 2012 (Ask HJ)
I would be grateful if you could provide advice on the following issue I am having with Mercedes-Benz. I purchased a B-Class from the used approved scheme... -
Honda Jazz is missing advertised air-con 3 Apr 2011 (Ask HJ)
Bought a Honda Jazz from 'The car shop megastore' in Doncaster, which was advertised online as having air con. When I went I didn't know what to look... -
Bought a bad car, what are my legal rights? 26 Jan 2011 (Ask HJ)
We bought a used Ssangyong Musso last August from a garage for £1500 (reduced from £2000). We were given a three month warranty and a 12 month MoT.... -
Strange Rover 28 Aug 2010 (Ask HJ)
Three weeks ago I bought from a main Land Rover dealership, 150 miles away from where I live, a 3-year-old, 22k mile, one owner Range Rover, for a fair... -
We've just discovered our car is a Cat N and we weren't told. What are our rights? 10 Jun 2021 (Ask HJ)
While selling our car, we discovered it was a Cat N by doing an HPI check. We bought it on 19/09/2019 and the check showed it was a Cat N write off on... -
I'm having electrical issues with my new hybrid. What are my rights to return it? 17 Jun 2020 (Ask HJ)
I bought a new hybrid Subaru Forester at the end of March and did a 150-mile trip just before lockdown. Two weeks into lockdown, the low voltage alarm... -
Accident history of our new car wasn't disclosed. What are our rights? 10 Jun 2020 (Ask HJ)
My wife bought a MINI Convertible from a main dealer just before the covid pandemic kicked off and when she bought it, we took it back the next day as... -
Problems with approved used car, should the dealer handle the repair? 22 Dec 2022 (Ask HJ)
I purchased a used 67 plate SsangYong Turismo from a main dealer under their 'approved used' scheme. I also purchased their own extended warranty which... -
I bought a unsatisfactory, faulty car and the dealer won't give a full refund. What next? 16 Jul 2021 (Ask HJ)
I bought a 2006 BMW E46 2.0-litre diesel convertible on 13 May for £2700. It'd done 105,000 miles. I bought it in Birmingham, I live in Shropshire. On... -
Can I reject my new car due to software issues? 29 Oct 2025 (Ask HJ)
I recently took delivery of a brand new Audi A5. Within three weeks the vehicle suffered several software issues e.g. rear camera failure, radio muting... -
Can I ask for a refund on my camper van I've just bought? 29 Oct 2021 (Ask HJ)
I purchased a 1985 camper van eight days ago. The seller was eager to deliver the motor to me, which they did. Only two miles into my first journey the... -
I bought a classic car privately but after just 125 miles it suffered catastrophic engine failure - what are my rights? 27 Nov 2018 (Ask HJ)
I bought a 1976 Triumph Stag with a Rover V8 from a private seller in October. Just 125 miles and 72 hours after leaving the seller, it suffered catastrophic... -
Engine management problem with Golf at 36,000 miles 24 Aug 2013 (Ask HJ)
I purchased a 2009 Volkswagen Golf 1.4 TSi from an authorised dealership in 2012. The car had just 19,000 miles on the clock and was serviced regularly... -
Micra suffering repeated ABS problem - am I being ripped off? 8 May 2013 (Ask HJ)
Last year my Nissan Micra had a problem with ABS and corroded wiring. Estimate £2000. After much to-ing and fro-ing Nissan agreed to authorise a fix on... -
Can I return my car for a full refund? 4 Nov 2025 (Ask HJ)
I bought a Mercedes GLE 350 AMG unseen for £20,000 + £200 delivery. I discovered numerous faults and the dealer agreed to put matters right and returned... -
Can I get a refund on a used car bought from a private seller? 29 Aug 2024 (Ask HJ)
I bought a Land Rover Defender 90 advertised as really clean inside and out with everything working has it should, with an MoT and no advisories. The car... -
Car I bought should be registered a total loss. Am I owed a refund because I didn't know? 26 Jun 2020 (Ask HJ)
My son recently bought a 2012 Audi A3 from a dealer. He paid £7000 for it. When we got it home, we noticed the camber was way out on the front wheels,... -
What is your advice for a timing chain that broke just after warranty ran out? 8 Jan 2017 (Ask HJ)
I've had my Skoda Fabia for 3 years. The warranty ran out 10 days ago and the timing chain broke after only doing 38,000 miles. The dealer and Skoda U.K....

