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Why won't the dealer give us details of the service history of a car we bought? 10 Aug 2019 (Ask HJ)
My daughter bought a 2015 Range Rover Sport in March this year with 40K miles from an approved Land Rover dealer. The car broke down on a recent journey... -
My car was damaged when in an NCP car park 19 Jun 2012 (Ask HJ)
I returned from holiday on Sat 16th June to pick up my car a Rover 416si Reg N698 BOF from the NCP car park at Birmingham airport to find it had been vandalised.... -
Is my Jaguar XF's used car warranty still valid despite exceeding mileage restriction? 11 Jul 2010 (Ask HJ)
I bought a used Jaguar X-Type from an independent car dealer just under three months ago and I was given a 3-month warranty with it. The clutch has now... -
I was sold a car with a falsified service history - what should I do? 21 Aug 2018 (Ask HJ)
I bought 2007 Jaguar XKR with 25,000 miles on it. I returned the car after 10 days because it had a few issues. I also took the car for an MoT, where £450... -
My Audi A4 has been recalled for a potential plenum chamber fault, but it's already broken down. What are my rights? 14 Aug 2010 (Ask HJ)
I received a recall letter last Wednesday for a potential problem with my Audi A4's plenum chamber. Ironically my car broke down on Saturday and, according... -
My insurance was cancelled because I transferred to a private number plate - what should I do? 30 Apr 2018 (Ask HJ)
I bought and insured a Range Rover on 16 April 2018. I advised my insurance company that once I received the new logbook for the car, I would transfer... -
Why won't Direct Line allow me to fit winter tyres until January? 14 Jan 2012 (Ask HJ)
Having received the renewal notice for my car insurance the other day I phoned Direct Line to tell them that I was planning to put winter tyres on my car.... -
Why is my insurance going up after an accident that wasn't my fault? 22 Jun 2018 (Ask HJ)
I was hit on Sunday by a third party and as a direct result my car will be a total loss. The third party has admitted she is wholly liable and it is recorded... -
Renault grand scenic - car supermarkets 31 Aug 2015 (Forum)
After buying cars and selling for over 15 years the bottom line is always you get what you pay for and main dealer 1-3 yr old cars are the best to get on finance. -
Buying a car question from newbie 26 Apr 2012 (Forum)
Find the car I want, buy it before 29/5/2012 with help from a friend who can drive it home for me. Keep it there until I get the license. 3. Buy a car when I have the license. Also a question regarding insurance: once I have purchased the insurance online, am I allowed to drive straightaway or I'll have to wait until they send me the cover note? -
ford c-MAX 2.0 tdci iv ghia - soot and oil on caravan 24 Aug 2010 (Forum)
The car has been to a few garages and all have looked at the car checked the emisions and test drove the car and said there is nothing wrong, but it is now impossible to tow the caravan. In recent months when using the car with a full load I have noticed a clear oil on the back of the car. -
Faulty Q5 has been replaced three times and broken down again - what should I do? 24 Mar 2015 (Ask HJ)
I took delivery of a new Audi Q5 15 months ago; however, due to persistent problems with the driver's seat, the car was eventually replaced - I had to... -
Faulty used car - should Nissan refund me? 18 Dec 2014 (Ask HJ)
We recently purchased a car from a Nissan dealer without seeing it on the assumption they sell top quality cars. However when the car was delivered it... -
Will the new MOT regulations force older cars off the road? 27 Apr 2013 (Ask HJ)
The latest heavy-handed MoT legislation by the EU will force many perfectly safe, usable, older cars off the road. The costs of rectifying faulty warning... -
How to prevent rot in older cars? 5 Apr 2013 (Ask HJ)
Hi. I'm currently driving a Fabia, but really would like to move into something older and more interesting, as well as simpler and easy to fix. My problem... -
Is my keyless Audi A8 particularly susceptible to theft and how can I prevent it? 10 Jun 2012 (Ask HJ)
I have a one-year old keyless Audi A8. I have read reports about the theft of such cars. My local Audi dealer says he is not concerned and has had no... -
How can I obtain a better insurance payout for my written-off Ford Racing Puma? 4 Jun 2011 (Ask HJ)
I was recently involved in a car crash. The resulting damage to my car has meant that it has been written off by my insurance company. The car is a Ford... -
2016 Peugeot 308 1.2 THP - Engine cutting out dangerously when driving 19 Apr 2017 (Forum)
No faults show up on the cars computer listings. So far Peugeot have carried out an ECU and gearbox update and next are to fit a new petrol pump. I have been without the car for 7 days which include an aborted trip to Calais and the courtesy car they tell me does not cover me in France. -
What's the best hot hatch? 27 Oct 2013 (Ask HJ)
I am finally looking to replace my cherished Renault Clio 182. I have up to £20,000 to spend and want another hot hatch that will handle great and perform... -
Jaguar X-Type - Is Warranty still valid 12 Jul 2010 (Forum)
I bought a used Jaguar X type just under 3 months ago and I was given a 3 month warranty with it. The Clutch on the car has now failed which is covered by the warranty however the garage are saying that they cannot do the work under warranty because the car has done more than 3000 miles since I bought it. The warranty schedule that I was given and signed says '3 months from the date of sale shown in this schedule or 3000 miles from the mileage shown in this schedule' The date of sale has been written on the schedule and it is less than 3 months since I bought the car, however the mileage that the car had done when I bought the car has not written on the schedule.
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