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Is it normal to have two cancellation charges on insurance? 15 Oct 2018 (Ask HJ)
I recently cancelled my existing insurance policy due to a vehicle change and was refused repayment of £167 unexpired days by Surething (underwriter was... -
How do you charge an electric or hybrid vehicle if you can't park outside your house? 17 Sep 2018 (Ask HJ)
Millions of owners of houses and flats are not able to park their cars outside their property. So how do they charge their electric cars? No article ever... -
Can I get a refund on a deposit if I cancel my new car order? 22 Jul 2018 (Ask HJ)
I've placed a new car deposit of £1000 for a Land Rover Discovery Sport. The build date is end of August and delivery is mid-September. Due to a change... -
Is it right that my new car should need the air conditioning serviced after just 18 months? 28 Jun 2018 (Ask HJ)
My BMW dealer has told me that the air conditioning on my 318d will require servicing in October by which time the car will only be 18 months old. I presume... -
Is Shell fuel really that much better than supermarket fuel? 9 Apr 2018 (Ask HJ)
I've always used Shell V Plus diesel in my Range Rover TDV8, with 160,000 miles on it. My neighbour said it was a waste of money, so I switched to Asda... -
How do you start a car with a dead battery? 19 Mar 2018 (Ask HJ)
My mate's Rover 75 won't start. It keeps making a clicking sound when he turns the key and his battery has gone completely flat. It wont start and you... -
A car hit my daughter's car and didn't leave their details - but we have the reg number, so what's the next step? 22 Jan 2018 (Ask HJ)
My daughter had her car damaged while it was parked outside her place of work. This was reported to her by two witnesses because the car drove off without... -
Why won't my Hyundai Santa Fe let me upshift if it thinks we're going too slow? 10 Dec 2017 (Ask HJ)
My Hyundai Santa Fe will not let me change up manually if it thinks we are going to slow. My other Tiptronic auto would let me go into any gear, even... -
Should I ignore the engine emission warning on my high mileage diesel Volkswagen? 22 Dec 2016 (Ask HJ)
I'm driving a 2005 Volkswagen Touran 2.0 DSG automatic diesel. It has done 138,000 miles. Is there anything I should get done? It drives well, however,... -
Best used car for fuel economy? 27 Nov 2016 (Ask HJ)
I'm looking at possibly getting a new(er) car to replace my Mk2 Volkswagen Golf that averages at about 25mpg. I'm looking for an automatic that gets better... -
Buying a new SUV - petrol or hybrid? 4 Oct 2016 (Ask HJ)
I am looking for a new car. I do 4000 miles a year and want an SUV that's comfortable with an automatic gearbox. So far I have narrowed my choices to the... -
Nissan X-Trail making a strange noise when towing 17 Sep 2016 (Ask HJ)
I have a 2009 Nissan X-Trail with a six-speed automatic gearbox. The vehicle has covered 38,000 miles and tows a caravan in the summer. Last week the vehicle... -
Buying a Nissan Qashqai - petrol or diesel? 29 Jan 2016 (Ask HJ)
I want to buy a new Nissan Qashqai with two-wheel drive. It must be automatic and be reliable as I plan to keep it for at least five years. Which engine... -
Buying a used Lexus - CT 200h or IS? 5 Mar 2015 (Ask HJ)
I am looking at a nearly new 2014 Lexus IS 300h £19,999 to replace my beloved 2004 Honda CRV. However my local dealer claims that the CT 200h is a good... -
Can I transfer winter wheels between cars? 5 Jan 2015 (Ask HJ)
For the last few years we have purchased winter tyres and then sold the car, which has left us with a huge loss on the cost. We now wonder whether it is... -
Intermittent power loss on Toyota Yaris 24 Sep 2014 (Ask HJ)
My Toyota Yaris automatic sometimes loses power when pulling away from a junction. It only happens in the first mile or so of starting and only started... -
Downsizing from a Mercedes C-class - what should I buy? 20 Nov 2013 (Ask HJ)
I want to downsize from my Mercedes-Benz C-Class CDI as I head towards retirement. I want a car that is smaller, but provides me with a similar quality... -
What's causing my BMW 3 Series to misfire? 5 Sep 2013 (Ask HJ)
I have a BMW 3 Series automatic. Presently, the car misfired on the first start of the day, but clears after five minutes. I’ve replaced two coil packs,... -
Which new car for easy disabled access? 20 Oct 2012 (Ask HJ)
Following an accident when my left leg was damaged, I need a new car. The criteria are: easy to get in and out with seats not too low, automatic, four... -
New Audi Q3 - cheapest way to buy? 20 Sep 2012 (Ask HJ)
I have decided to purchase a new Audi Q3 Automatic Diesel 177bhp SE and wondered what the cheapest way to purchase would be. I have the option to trade...
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