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My used car warranty doesn't cover lack of smartphone connectivity. Is this fair? 19 Jun 2020 (Ask HJ)
The PCM (Porsche Communication Management) system in my recently purchased 997.2 is quite capable of interfacing with a smartphone, but it doesn't. I'm... -
I recently purchased a Land Rover Discovery Sport, it has a rattling timing chain and the dealer says it should be replaced. Will this be covered under warranty? 22 Mar 2023 (Ask HJ)
I bought a 2016 Land Rover Discovery Sport with 72,000 miles, I've had it two weeks and Land Rover are recommending to have timing chain replaced. Will... -
Is this the cheapest car insurance premium you've heard of? 11 Mar 2012 (Ask HJ)
I read your car insurance challenge a little late. In August I negotiated fully comprehensive policy (including Legal Expenses cover) for myself and wife... -
2008 Mitsubishi i: Corrosion problem 20 Mar 2011 (Ask HJ)
I bought a new mitsubishi 'i' (petrol, not electric) and took delivery in March 2008. It has had three services by Mitsubishi (covered by a service pack... -
Whole in one 28 Mar 2009 (Ask HJ)
I need to insure three cars and a motorbike, to be driven by both my wife and me. You have recommended Primo plc in the past. Do you know of anybody... -
Which fuel is best for the Mazda MX-5? 12 Apr 2015 (Ask HJ)
Having followed your advice, I this week purchased a 2010 Mazda MX-5 2.0 Sport Tech RC six-speed, which I am very happy with. The manual states to run... -
Head gasket failure called 'wear and tear' 12 Jan 2012 (Ask HJ)
I was told that the head gasket was covered on the warranty, but when I took it to the garage and they phoned them they said it is not covered as it is... -
Why does neither my household or motor insurance cover the theft of my spare car key? 21 Jan 2012 (Ask HJ)
Knowing that replacement car keys are expensive, when we bought our Honda Jazz in 2009 we decided to keep the spare key in our wall safe. Unfortunately... -
Air-con failure after purchase - is it covered by the warranty? 2 Jul 2017 (Ask HJ)
In March, I bought a low-mileage (10,000) 2013 Porsche Boxster from a Porsche dealer, including - what I thought was - a rock-solid two year warranty.... -
Buying extended warranty - which option is best? 11 Feb 2014 (Ask HJ)
The 3-year standard warranty on my 2011 Ford Mondeo TDCi 163 Titanium X Estate is about to expire. Over the last three years I’ve covered 25,000 miles... -
If an electric car catches fire who is responsible? 28 Jun 2024 (Ask HJ)
I understand that the batteries on EVs are not as susceptible to fire as news reports might suggest. However in the event of the drive battery catching... -
New Nissan Juke covered in scratches, but dealer denies any blame 4 Oct 2014 (Ask HJ)
I bought a Nissan Juke recently, but it appears to be covered with small scratches. It has been treated with Supaguard by the dealer, but they deny any... -
What do I need with my car insurance when hiring a car in the USA? 16 Jul 2010 (Ask HJ)
I will be hiring a car in the US in September for one month. Exactly what insurance cover do I require and what should I say "no thanks" to? The jargon... -
What can I do to make my Land Rover ULEZ compliant? 30 Jul 2019 (Ask HJ)
I have a 2011 Land Rover Freelander 2 diesel. What can I do to get through London's Emissions. The car has EUR 4, and I think it has to be better than... -
Should I get legal cover on my insurance policy? 16 May 2018 (Ask HJ)
I'm in the process of renewing my car insurance and they are asking if I want Legal Protection (£30 extra). I know there are some firms that will cover... -
Under cover operations 18 Apr 2009 (Ask HJ)
I have a question about servicing and warranties. My 18-month-old car has a three-year warranty, of which the final year is a dealer rather than manufacturer... -
Buying an extended warranty - what would you recommend? 18 Sep 2012 (Ask HJ)
My BMW Z4 factory warranty is due to expire. I have received a letter from BMW Warranty offering me an extended warranty. My car has done 33,000 and has... -
Wet blank-it 10 Apr 2010 (Ask HJ)
I have valid VW Road Side Assist and VW Extended warranty for my 8-year-old VW Passat and the car is parked outside on my driveway. Unfortunately my Alarm... -
Should an extended warranty cover clutch failure? 5 Dec 2016 (Ask HJ)
I bought my 2011 Qashqai from a local Nissan dealer. We were concerned about our previous second hand car and clutch problems, so were offered the extended... -
Volkswagen Caravelle burning oil 18 Oct 2016 (Ask HJ)
I purchased a used Volkswagen Caravelle eight months ago for £23,000 from a large specialist dealer. The car has one previous owner and has covered 73,000...
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