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Buying a car at auction 12 Dec 2011 (Ask HJ)
Just arrived in the UK last week and looking to buying a relatively new car at a good price. Was told to check the car auctions and saw that BCA is holding... -
My new Vauxhall Corsa's brakes are making a strange noise - will it be repaired under warranty? 18 Jun 2010 (Ask HJ)
I just bought a 59-plate Vauxhall Corsa with 2000 miles. It seems a nice car and is a 1.4 Design, but when driving in low gears there is a grinding squeal-like... -
Engine cover missing after service, what can I do? 12 Sep 2022 (Ask HJ)
I collected my 2021 Jazz from a Honda dealer after having its first service. When I got home I had a look to make sure all the levels were right and I... -
Is the diagnostic check on my Jeep Patriot, as well as the repair work, covered by my dealer's three month warranty? 16 Feb 2017 (Ask HJ)
I recently bought a used Jeep Patriot from a dealer and was given a three month basic warranty from them. It developed an oil leak so I called the garage... -
Rust on Hyundai ix20 - what should I be prepared to put up with? 21 Oct 2015 (Ask HJ)
I have noticed rust on my ix20 which I can't remove with polishing. My dealership is coming up with reasons it probably won't be covered on the warranty,... -
My friend's spare key was stolen - how do we ensure the thief doesn't come back and steal her car? 27 Mar 2018 (Ask HJ)
A friend of mine has come back from holiday to find her house has been burgled. She took her car with her, but the burglars have taken her spare set of... -
Faulty Mercedes - should the car supermarket pay for the repairs? 11 Feb 2015 (Ask HJ)
My 2012 Mercedes C250 went in limp home mode on the motorway last week. The AA came and said there were faults showing on the diagnostics, but could not... -
Buying a used Ford Galaxy from Addison Lee 14 Jul 2011 (Ask HJ)
I am interested in buying one of the Addison Lee Ford Galaxy 2.0 TDCI 6-speed automatics that the cab firm disposes of at 3 years old. However, i am wary... -
My used car warranty doesn't cover lack of smartphone connectivity. Is this fair? 19 Jun 2020 (Ask HJ)
The PCM (Porsche Communication Management) system in my recently purchased 997.2 is quite capable of interfacing with a smartphone, but it doesn't. I'm... -
The water pump on my car went five months after I bought it - should the dealer cover the cost? 3 Jul 2019 (Ask HJ)
I bought a five-year-old Audi S1 with 18,000 miles on the clock at the end of January. Last week, less than five months later and with under 25,000 miles... -
Is this the cheapest car insurance premium you've heard of? 11 Mar 2012 (Ask HJ)
I read your car insurance challenge a little late. In August I negotiated fully comprehensive policy (including Legal Expenses cover) for myself and wife... -
I recently purchased a Land Rover Discovery Sport, it has a rattling timing chain and the dealer says it should be replaced. Will this be covered under warranty? 22 Mar 2023 (Ask HJ)
I bought a 2016 Land Rover Discovery Sport with 72,000 miles, I've had it two weeks and Land Rover are recommending to have timing chain replaced. Will... -
Whole in one 28 Mar 2009 (Ask HJ)
I need to insure three cars and a motorbike, to be driven by both my wife and me. You have recommended Primo plc in the past. Do you know of anybody... -
2008 Mitsubishi i: Corrosion problem 20 Mar 2011 (Ask HJ)
I bought a new mitsubishi 'i' (petrol, not electric) and took delivery in March 2008. It has had three services by Mitsubishi (covered by a service pack... -
Which fuel is best for the Mazda MX-5? 12 Apr 2015 (Ask HJ)
Having followed your advice, I this week purchased a 2010 Mazda MX-5 2.0 Sport Tech RC six-speed, which I am very happy with. The manual states to run... -
Head gasket failure called 'wear and tear' 12 Jan 2012 (Ask HJ)
I was told that the head gasket was covered on the warranty, but when I took it to the garage and they phoned them they said it is not covered as it is... -
Why does neither my household or motor insurance cover the theft of my spare car key? 21 Jan 2012 (Ask HJ)
Knowing that replacement car keys are expensive, when we bought our Honda Jazz in 2009 we decided to keep the spare key in our wall safe. Unfortunately... -
Air-con failure after purchase - is it covered by the warranty? 2 Jul 2017 (Ask HJ)
In March, I bought a low-mileage (10,000) 2013 Porsche Boxster from a Porsche dealer, including - what I thought was - a rock-solid two year warranty.... -
Buying extended warranty - which option is best? 11 Feb 2014 (Ask HJ)
The 3-year standard warranty on my 2011 Ford Mondeo TDCi 163 Titanium X Estate is about to expire. Over the last three years I’ve covered 25,000 miles... -
I have bought a new car - how long will it take for the car's new registration number to appear on the insurance database? 13 Aug 2020 (Ask HJ)
I'm in the process of buying my first ever new car, taking delivery on 1 September. I'll obviously need to notify my insurance company of the change of...