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I'd like to recommend Green Flag recovery following their help with my Rover 75, which broke down in France. 14 Apr 2012 (Ask HJ)
I thought you’d like an update on a problem I referred to you a few months ago. Last summer, while driving in France, my 2003 Rover 75 Connoisseur diesel... -
Should we appeal a car park fine? 19 Oct 2017 (Ask HJ)
In September my wife parked in a Minster Baywatch controlled car park in Sheffield. The parking fee was payed, by telephone via an automated system, by... -
I bought a stolen car based on an inaccurate history check. Is the company I checked with liable? 4 Mar 2021 (Ask HJ)
I bought a car that turned out to be stolen. I did a full history check on it - which gave me a £30,000 guarantee for any clones as it came out clear.... -
Our new car keeps getting delayed. What can we do? 3 Jun 2021 (Ask HJ)
In February, we purchased a new Range Rover Evoque from a dealer and outlined that we needed a car by June 18th as our current company car would be going... -
Ford C-MAX gearbox failure - what are my legal rights? 25 Jul 2016 (Ask HJ)
Seven months ago I bought a 2006 Ford C-MAX TDCI automatic, which only had 48,000 miles on the clock. I purchased the car from a local dealer and have... -
Why is my Focus making a screeching noise? 18 Aug 2014 (Ask HJ)
My Ford Focus has covered 76,000 miles, but has started making a slight whistling/screeching noise when I start the car in the morning. If you pull up... -
How much is my 2005 Mazda MX-5 worth? 13 Jul 2021 (Ask HJ)
I own a silver 2005 Mazda MX-5 with just 2000 miles. It's garaged properly with a carpeted floor and dehumidifier, and now only comes out once a year for... -
Should I keep or sell my old Polo? 1 Dec 2016 (Ask HJ)
I have had my 2008 Volkswagen Polo 1.4 TDI since new. It has covered 37,000 miles and hasn’t given me any major problems. I am wondering if I should keep... -
What are the dangers of buying a low mileage Golf? 22 Oct 2014 (Ask HJ)
I have been offered a low mileage 15 month old Volkswagen Golf 1.6 Tdi SE DSG by a franchised but non-Volkswagen dealer. The car is £15,000 and has 3500... -
The head gasket has gone a car we bought two weeks ago - should we reject it? 13 Oct 2025 (Ask HJ)
I have recently (2 weeks today) purchased a car through a sales garage. After six days the car engine warning lights came on and it went in to limp mode.... -
I bought a car six months ago and have now discovered the air con doesn't work - what can I do? 27 Jul 2018 (Ask HJ)
I bought a second hand car from a local dealer in January. In July I switched the aricon for the first time and found that it is not working. I got it... -
Dealer has reset mileage to zero after service - what can I do? 27 Oct 2013 (Ask HJ)
During a recent service on my 2010 Hyundai i30, the dealer told me that the digital instrument binnacle display was flickering and needed to be replaced... -
With the many reports of VWG timing chain failures, should I consider a regular replacement regime for my Volkswagen Golf VII GTI? 6 Feb 2017 (Ask HJ)
I own a 2013 Volkswagen Golf VII GTI that's covered 23,000 miles. With the ever increasing reports of problems with VWG timing chains, should I consider... -
Are there any small hot estates? 30 Jan 2017 (Ask HJ)
I am currently driving a Skoda Fabia 62-plate 1.4 TSI vRS Estate with the CTHE engine that I have had for about a year. It has done about 30k miles from... -
Touareg valve chest problem 28 Mar 2011 (Ask HJ)
I have a Volkswagen Touareg on an 05 plate, which I bought three-months-old from Volkswagen dealer. All the servicing had been done by VW but the last... -
What can I do to get cheaper insurance for my 95 year old dad? 28 Nov 2024 (Ask HJ)
My dad turned 95 in July and he just got his insurance renewal. He has a five-year-old Vauxhall Corsa and does 500 miles a year max. His premium has gone... -
Volkswagen's warranty won't cover the paint defect on my Golf - how do I pursue this matter? 29 Sep 2017 (Ask HJ)
I purchased a Volkswagen Golf GTI about two years and nine months ago. I've now noticed paint peeling off both rear wheel arches. Volkswagen's warranty... -
Our Ford Focus is leaking coolant - will Ford help pay for repairs? 18 Aug 2017 (Ask HJ)
Our four year old Ford Focus 1.0-litre Ecoboost, with 25,000 miles, went in for its annual service and MoT today (main Ford dealer). When we went to collect... -
Insurance asked us to choose a bodyshop for repair work - how do we go about this? 1 Jun 2017 (Ask HJ)
My wife's 2014 Vauxhall Corsa was reversed into whilst parked at work. The third party has accepted responsibility and we've been in contact with their... -
Do I have any recourse against Jaguar Land Rover for the EGR failure in my 2013 Evoque? 12 May 2017 (Ask HJ)
My 2013 Range Rover Evoque was in for a service a month ago. During the service they reported that there was a coolant leak. This was confirmed to be coming...
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