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What are the dangers of buying a low mileage Golf? 22 Oct 2014 (Ask HJ)
I have been offered a low mileage 15 month old Volkswagen Golf 1.6 Tdi SE DSG by a franchised but non-Volkswagen dealer. The car is £15,000 and has 3500... -
The head gasket has gone a car we bought two weeks ago - should we reject it? 13 Oct 2025 (Ask HJ)
I have recently (2 weeks today) purchased a car through a sales garage. After six days the car engine warning lights came on and it went in to limp mode.... -
I bought a car six months ago and have now discovered the air con doesn't work - what can I do? 27 Jul 2018 (Ask HJ)
I bought a second hand car from a local dealer in January. In July I switched the aricon for the first time and found that it is not working. I got it... -
Dealer has reset mileage to zero after service - what can I do? 27 Oct 2013 (Ask HJ)
During a recent service on my 2010 Hyundai i30, the dealer told me that the digital instrument binnacle display was flickering and needed to be replaced... -
With the many reports of VWG timing chain failures, should I consider a regular replacement regime for my Volkswagen Golf VII GTI? 6 Feb 2017 (Ask HJ)
I own a 2013 Volkswagen Golf VII GTI that's covered 23,000 miles. With the ever increasing reports of problems with VWG timing chains, should I consider... -
Are there any small hot estates? 30 Jan 2017 (Ask HJ)
I am currently driving a Skoda Fabia 62-plate 1.4 TSI vRS Estate with the CTHE engine that I have had for about a year. It has done about 30k miles from... -
Touareg valve chest problem 28 Mar 2011 (Ask HJ)
I have a Volkswagen Touareg on an 05 plate, which I bought three-months-old from Volkswagen dealer. All the servicing had been done by VW but the last... -
What can I do to get cheaper insurance for my 95 year old dad? 28 Nov 2024 (Ask HJ)
My dad turned 95 in July and he just got his insurance renewal. He has a five-year-old Vauxhall Corsa and does 500 miles a year max. His premium has gone... -
Volkswagen's warranty won't cover the paint defect on my Golf - how do I pursue this matter? 29 Sep 2017 (Ask HJ)
I purchased a Volkswagen Golf GTI about two years and nine months ago. I've now noticed paint peeling off both rear wheel arches. Volkswagen's warranty... -
Our Ford Focus is leaking coolant - will Ford help pay for repairs? 18 Aug 2017 (Ask HJ)
Our four year old Ford Focus 1.0-litre Ecoboost, with 25,000 miles, went in for its annual service and MoT today (main Ford dealer). When we went to collect... -
Insurance asked us to choose a bodyshop for repair work - how do we go about this? 1 Jun 2017 (Ask HJ)
My wife's 2014 Vauxhall Corsa was reversed into whilst parked at work. The third party has accepted responsibility and we've been in contact with their... -
Do I have any recourse against Jaguar Land Rover for the EGR failure in my 2013 Evoque? 12 May 2017 (Ask HJ)
My 2013 Range Rover Evoque was in for a service a month ago. During the service they reported that there was a coolant leak. This was confirmed to be coming... -
Are insurers exploiting policyholders when minor 'material facts' are not disclosed? 4 Jul 2011 (Ask HJ)
Although it is entirely sensible to go after the other driver directly to recover losses arising from an accident for which you can prove you were not... -
Should I have my BMW 525 SE's engine rebuilt at great expense or scrap it? 19 Jun 2010 (Ask HJ)
I have owned my BMW 525 SE automatic since new in September 2001. I have fastidiously maintained it, including recently even changing the so-called for... -
Brokendown brakes 29 Aug 2009 (Ask HJ)
My 05 VW Golf has just been diagnosed with a faulty ABS control unit, estimated repair £1,500. We have had the car since new and done 45,000 miles, exactly... -
Lane strain 18 Apr 2009 (Ask HJ)
Is there some reason apart from simple stupidity that causes a significant minority of British motorists to hog the middle and outer lanes of the three... -
Work Recommended and Completed was Not Required for Elderly Vulnerable Customer at £650 5 Sep 2015 (Ask HJ)
My Dad, age 79, took his Toyota Auris to a retail chain for tyres. While killing time in a nearby supermarket they called him to say his rear brakes were... -
Is it common for the water pumps in the Saab 9-3 1.9TDi to fail? 2 May 2011 (Ask HJ)
My Saab 9-3 1.9TiD was due for a new cam belt at 72,000 so it went to our local garage at 71,000 two weeks ago. Service as well. I duly paid £405 and collected... -
Please warn your readers to be careful when making claims from their insurance companies. 15 Dec 2010 (Ask HJ)
Your readers should beware of what has become of a certain big name motor insurer. In my experience they are friendly and helpful when they are taking... -
Timing chain failure on my MINI - where do I stand? 3 Nov 2016 (Ask HJ)
My 2013 MINI has covered 73,000 miles and the timing chain/tensioner has failed. The MINI garage does not recognise a problem but said they will carry...
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