Insurance asked us to choose a bodyshop for repair work - how do we go about this?

My wife's 2014 Vauxhall Corsa was reversed into whilst parked at work. The third party has accepted responsibility and we've been in contact with their insurance company, who have asked us to supply two quotes. My wife's work will supply a courtesy car. We're concerned that if we choose the body shop, the third party's insurance company may lay the responsibility at our door in the event of any future issues. We're also concerned because we don;t know how to identify a good versus a bad body shop and whether the manufacturer will honour any body and paint warranties for the repaired area or indeed any of the body work. Are we being too pessimistic?

Asked on 1 June 2017 by Alastair

Answered by Tim Kelly
Advise the insurance company that you will not be providing two estimates and that the vehicle will be repaired at your choice of repairer. The at fault insurer are obliged to provide and alternative vehicle or to cover the cost of hiring one. It is your vehicle, it is your lawful entitlement to choose how it is repaired and who repairs it. As long as the vehicle is repaired to the manufacturer's standards using the manufacturers methods, parts and paint and materials, under block exemption the manufacturer is not allowed to void the warranty. The best way of ascertaining whether the bodyshop is any good is by looking at their online reviews. I would also suggest if they hold the Kitemark for British Standards BS10125 they should be a very good repairer, though there are bodyshops without this that are as good or better. It may also assist you to contact the National Bodyshop Repair association who can recommend a manufacturer approved repairer in your area. You can contact them here:
Similar questions
My wife reversed her Vauxhall Meriva into a stationary BMW in a supermarket car park in March 2017. Very minor rub marks were left on both cars (I polished ours out). She waited until the owner came out...
While I was at work someone hit my car in the car park. They've assumed liability and his insurance already contacted me. I have also contacted my insurance company in the meantime and started proceedings...
I've been passed my test just under one year and I've had my new car for three weeks. Last week, I was stationary when someone else hit me from behind. The other driver claimed responsibility straight...
Related models
Much improved over previous Corsa, better quality interior with a more upmarket feel, impressive for around town.

Value my car