I've been passed my test just under one year and I've had my new car for three weeks. Last week, I was stationary when someone else hit me from behind. The other driver claimed responsibility straight away and assured me she would have my car fixed. She wanted to pay privately and not go through insurance companies. I work for a Vauxhall garage so got a quote from our bodyshop as I need a new back bumper, x bar and number plate costing £700. The other driver is now saying she thinks it's a bit much and wants to consult a family member who is a mechanic in another town. I'm now starting to worry that she will not pay to have it fixed or that she will make me go to her family member when he is not Vauxhall approved. What should I do? I've not called my insurance company as I'm afraid of having to pay as my excess is high.