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  My used car has had faults since I bought it - will my warranty cover them? 25 Sep 2017 (Ask HJ)
  I purchased a used Jeep Wrangler from a dealer for £20,000. They told me the car had been serviced by themselves, including all oil changes. Upon driving...
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  Swirl marks on new MINI paintwork 3 Oct 2015 (Ask HJ)
  I collected my new MINI JCW from the dealers on 1st September. During the handover I noticed the paintwork was covered in swirl marks, which was very disappointing...
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  I was mis-sold a car that apparently had a warranty - can I reject it for a full refund? 4 May 2018 (Ask HJ)
  I bought a Mazda in December 2017. It had 10,000 miles on the clock and I paid £16,000. I was sold the car with the remainder of the 21-month manufacturer's...
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  Will I have to pay for clutch repairs on my ix35? 13 Apr 2016 (Ask HJ)
  I bought a Hyundai ix35 from a car supermarket four days ago and I feel a slight clutch shudder. The seller has taken it back and has promised to send...
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  Should we buy a hybrid car? 6 Dec 2021 (Ask HJ)
  Should we buy a hybrid vehicle now or wait for technology and prices to improve? We are considering the Kia Sorento Plug-in Hybrid, but the price is almost...
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  Volkswagen Polo warranty claim being refused - what can I do? 6 Aug 2016 (Ask HJ)
  My daughter has a 14 plate 1.4 TDI Polo and the ACC and AC have stopped working. The local Volkswagen dealer where the car was bought second hand claim...
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  How can I arrange insurance for a hire car in Canada? 9 Mar 2013 (Ask HJ)
  In July I will be hiring a car in Vancouver to drive through the Rockies. My daughter who lives in Canada and has a Canadian driving licence will be paying...
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  Cam belt failure before it was due a change 25 Jan 2013 (Ask HJ)
  I own a 2007 Citroen C3, I bought it new and it has been dealer maintained. The service book states that the cam belt must be replaced at 100,000 miles...
• Second hand car warranty - oil leak 7 Sep 2025 (Forum)
  Turns out was from the rocker cover. He said would fix for £100 as already all opened up. Car was sold with 6 month engine and gearbox warranty, so I contacted seller. His response is that  this isn't covered by his warranty because it is wear and tear....
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  Which car insurer is best for customer service? 22 Dec 2021 (Ask HJ)
  Which is best motor insurer for customer satisfaction?
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  Upgrading to two cars - what should I buy? 27 Aug 2013 (Ask HJ)
  I want to replace my works lease car (Audi A3) with a family/work car which will cover 14,000 miles per year. I also need a small car for my 18 year old...
• car from used car dealer broke. who pays bill?? 15 May 2008 (Forum)
  Hi, a couple of months ago, i brought a used car from a used car dealer, the car did come with waranty but this doesnt cover the cost of the repair. I had the car for just over 3 weeks when it developed fault and its now been over 6 weeks now since first left the vehicle with them to repair it.
• Nissan Tino 2.2 DCI 2004 17 Aug 2006 (Forum)
  I take the car to the local dealer who has serviced it twice and he says the airfilter was dirty , despite it having been changed on the services. It is replaced and the car is fine covering a 100 mile high speed round trip, much to my surprise.
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  Should I extend the warranty on my three year old car? 22 Sep 2025 (Ask HJ)
  I have three year old Honda HR-V advance with 14,000 miles on clock. Is it worth paying extra to extend warranty?
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  Will the Volkswagen extended warranty cover my broken EGR valve? 27 Dec 2016 (Ask HJ)
  My EGR valve has gone on my Volkswagen Jetta 2011 and the car has only 42,000 miles on clock . I took Volkswagen extended warranty, will this cover it?
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  Should Ford's warranty cover my Kuga's leaky roof? 29 Nov 2016 (Ask HJ)
  I have a 2014 Ford Kuga which has developed a leak on the passenger's side of the roof. My local dealership says they will look at it but the leak may...
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  What is GAP insurance? 14 Jun 2016 (Ask HJ)
  I am buying a Ford Fiesta on PCP and have been offered GAP insurance by the dealer. The GAP insurance offered includes a clause -" covers for negative...
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  AA Membership 18 Apr 2011 (Ask HJ)
  Last year I insured my car with the AA. I was talked into their Breakdown cover, the renewal for which is due in May. They say the money will be taken...
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  Should I renew my warranty which covers my Audi's DSG gearbox? 4 Sep 2010 (Ask HJ)
  I need to know about the long term reliability of the Volkswagen Audi DSG automatic gearbox. My car is an 06 plate with 50,000 miles and I bought it from...
• Ford Fiesta 1999 1.25 - Fiesta with aircon..removing heater matrix 25 Nov 2014 (Forum)
  hi....I want to check my heater matrix for leaks.....but the car also has aircon. These aircon pipes also enter via the heater's cover under the bonnet. Is it possible to remove the cover, and aircon pipes, without de-pressurising the aircon system? [To get the heater matrix out]