2.0 D4 190hp First Edition Auto AWD 5dr

Perfect reviews but mine was an absolute lemon

LAST UPDATE - Finally got an adjudication from the Ombudsman who agreed that I had been sold a substandard car BUT I should have refused the car after the second attempted repair. PLEASE IF YOUR CAR IS GIVING YOU TROUBLE, READ THE SMALL PRINT AND STICK TO YOUR GUNS. RETURN THE CAR AND GET RID OF YOUR LEMON !
I will never buy a Volvo again, 'they aint what they used to be' Oh and the dealer, couldn't care less of course! Thanks for reading.



I loved the test drive and first few weeks of ownership but i had to call out Volvo Rescue when the dashboard lit up like a Christmas tree. I had it recovered to a different dealer and they found water ingress through the seals in the bulkhead behind the pedals. I then approached the original dealer who took it in (r******ed the other dealers work) and swore they had completely fixed the problem (cleaned all out the corroded connectors that were effected etc).
A couple of weeks later the rear window washer emptied its entire contents while driving. Back to the dealer. Mysterious airbag warnings which disappeared on their own.
A month or so later I could see a white fungal growth around and under the passenger seat. Back to the dealer for the better part of a fortnight to strip out everything and dry the carpets etc. Sunroof to blame this time and also a bad seal on the other side of the bulkhead. Promised it was perfect again. (apart from the plastic surrounds on the B pillar rattling loose and the loose roof-lining on the passenger side which was hanging down)
I had the car inspected by a third garage and they found leaking brakes at the rear.
An expensive year of multiple 50 mile round trips to the dealer. £34K for a quality car which was not of the quality it should have been.You go to a dealer and pay over the odds for the security of a sound car with continuing support.
The dealers answer was to sell me a different car.
I have been driving cars for over 40 years and this has been the most expensive, most problematic car I have ever owned. I cannot believe the reviews I read online as it bears no resemblance to the car I owned. It promised so much, the perfect car for a disabled retiree who wanted to spend his retiral money on a sound, reliable car. (Sounds almost funny now!)

Update: 5th June 2024 - I have been pursuing Lookers through the Motoring Ombudsman in the UK since June 2023. I was informed, lately, that Lookers had been so overwhelmed by the amount of complaints they are dealing with and that I will have to wait for them to respond. Sad indictment of their products and services. I reckon they have wasted over £5.5k of my money with their shoddy products. (a years interest at least lost too)

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