Emission fix fitted without consent - what are my rights?

My local dealer has fitted the emission fix to my Volkswagen Passat without my consent. I am not happy about this, as I didn't want this work carried out. The dealer tells me that this cannot be undone,...

Volkwagen Golf Plus diesel losing power

I'm having an issue with my 2009 Volkwagen Golf Plus 1.9 TDI. After driving the car between 20 - 40 minutes, there is a sudden loss of power, a lot of smoke, a burning smell and a crunching sound from...

Need a used city car - which model is best?

I'm looking for a small car (ideally secondhand), preferably Volkswagen as I've had a Polo for 10 years. I'd therefore like to consider a UP! or its SEAT or Skoda equivalents. I just wondered what your...

Buying petrol automatic hatchback - Golf or Mazda 3?

I am looking to buy 1-2 year old petrol automatic hatchback with decent power and fuel economy for commuting 17 miles each way. Half is stop and go traffic and other half motorway. Annual mileage is 10k....

Why doesn't Volkswagen do a petrol Passat?

I'm looking at buying a new Volkswagen Passat, however no petrol engines are available and I am a little concerned about the SCR/DPF issues that are frequently highlighted on motoring sites and magazines....

Volkswagen pedal issues

At four years old, the EPC light of my 2009 Volkswagen Golf 1.4 TSI DSG came on. The car drove fine but I took it to a dealer who charged £130 (After contribution from Volkswagen) for a new pedal. A week...

How can I fix my Volkswagen Polo misfire?

In March this year I privately bought a 2010 Volkswagen Polo 1.2 TSI. It was sold with a full service history, with 24K on the clock. It ran really well with no issues whatsoever. After around six weeks...

Volkswagen diesel engine problems following emissions scandal fix

We had owned two Volkswagen Tiguans and two Passats with the 2.0 TDI. The youngest 2012 Tiguan has just has the emissions fix done and it seems down on power. It is holding onto lower gears in the auto...

Faulty air con - should I sue the supplying dealer?

My local Volkswagen dealer diagnosed and recommended replacing the air con condenser on my 62 plate Polo. Thinking that excessive, I accepted a quote from an air con specialist for £400 and having replaced...

Volkswagen Golf heater problems

I have a problem with the heating on my 2010 Volkswagen Golf 1.6 TDI. I have to turn the heater temperature control wheel to very nearly the maximum setting before any heat comes out. It soon gets uncomfortable,...