Confusion over insurance claim after damage.

Last November I had a bit of a freak incident in my partners new Golf. I was pulling into a petrol station forecourt when a large chunk of concrete which was in a pothole pivoted under the wheel and got...

Changing a keyfob battery

Could you tell me how to change a battery on my key fob for a 2004 Volkswagen Passat please?

Which mid-size estate?

I travel 12K miles per annum. Lots of short runs of less than 5 miles, a daily commute of 12 miles each way, with the odd 50 mile journey. Need to replace a 10 year old Honda Accord Estate 2.4 petrol auto....

Dealer misfueled a diesel car - do I accept it back?

I collected my new VW Scirocco (2.0 TDI GT DSG - 170bhp- 2010 plate) from a dealer on Friday. We had a 100 mile journey back home and the car seemed to perform very well. After parking the car outside...

Which convertible to replace our Hyundai i30?

I drive a Vauxhall Insignia Elite hatchback with leather upholstery, satnav and all the bells and whistles. Terrific car, I'm delighted with it. Currently, my wife drives a Hyundai i30 hatchback, which...

Which reliable five-door car offers reasonable fuel economy and performance?

My wife and I are looking to replace our ageing and ailing 5-door, 1.6 petrol Ford Focus. Happy with 'used' as opposed to new, as it will be mainly used by my better half for short journeys with the odd...

Why is Volkswagen's DSG so problematic?

I see so much about DSG issues that I have to add my two-penny worth. My family have owned three Volskwagens with DSGs: two Golfs and a Polo. They all had some jerkiness at times, but the last Golf was...

What is your opinion of Volkswagen's DSG automatic gearbox?

I am intending to place an order on Saturday for a Volkswagen 1.4 SE Golf with the DSG gearbox. After reading bad comments on this gearbox I am now unsure whether to proceed. Your comments would be appreciated.

I'm really pleased with the performance of 'snow socks' as fitted to my Volkswagen Touran.

I saw your recent reply about snow socks. I have a pair of AutoSocks, which I have used three times. In January I travelled twenty-six miles in them on partially gritted and very snowy non-gritted roads....

Is there a known fault with the Volkswagen Passat's brakes?

I've just experienced a similar situation to RW in a 2010 Volkswagen Passat CC with under 30,000 miles. The pulsing vibration on braking was very bad indeed and had gradually worsened over time. The inner...