Extended warranties and dealer servicing - what's the law?

Volkswagen Approved Warranty (via Mondial Assistance(UK)) have informed me both during recent telecons and via email that the extended warranty they are offering to renew for my vehicle (first taken out...

What do you think of Volkswagen's DSG gearbox and water-cooled turbocharger?

I have just ordered a Volkswagen Golf 1.4SE with the DSG gearbox. My reason is that, after test-driving most of the other manufacturers in this range, I feel this is the best car. However there are two...

Fixing a 2005 Golf EPC warning light?

I have a Golf Mk5 1.6 FSI 2005 model. The EPC light has come on permanently and it flashes when the engine is warm and the car is at idle. Had this problem before and my non-VW garage (who are very good...

Do you have to have a Hyundai or KIA serviced at a recognised workshop to keep the long warranty?

I read about the long warranties on Hyundais and KIAs. Do you need to take your car to the dealers to keep the 5 and 7-year warranties? I also read about Volkswagen Polo 1.4s having premature bore or piston...

Why is the Passat more expensive than the equivalent Octavia?

I've about £12k to spend on either an Octavia or Passat estate. Why is the Volkswagen more expensive. Is it just the badge?

Which car to replace my Audi TT?

I have owned a current shape Audi TT 2.0-litre turbo since new and it is now five years old. The car fits me very well but I am thinking now of replacing it. I need the load carrying capability and occasional...

What is this speed setting function on my Passat's cruise control?

I have recently purchased a May 2012 Passat Saloon (SE TDI 2.0 140PS) and I am generally very pleased with it. However, the cruise control seems to have an unusual malfunction that my Volkswagen dealer...

Is the electric parking brake fault on my Passat common?

I own a 2008 Volkswagen Passat. The electric parking brake started to play up almost immediately after the three year warranty expired. It works intermittently. It regularly fails to engage and when it...

Noisy Polo fuel pump?

We purchased a brand new Volkswagen Polo a few weeks ago. The car has developed a whining noise which you can hear from inside and outside. We are told that this is a common characteristic of a VW Polo...

Sticky back brakes on a Polo?

My 57 reg. Volkswagen Polo has sticky back breaks. When I wash the car I cover the back wheels with bin bags to keep them dry as I think it maybe dampness causing problems with the disk, do you have any...