A used car I bought a few months ago needs a new head gasket - what are my consumer rights?

I bought a 2014 Ford Focus on 30 Aug 2017, which only came with a three month warranty. Today I've been told it needs a new head gasket. Where do I stand with regards to liability and my consumer rights?

How do I find out if my vehicle is involved in a recall?

I see there is a safety recall on 2010 - 2014 Ford Focus, C-Max, Fiesta ST and Kuga for possible cracked cylinder heads, which could result in a fire. I've been unable to identify which engine is involved,...

I need a work vehicle - what's available for £3500?

I bought a Suzuki Carry in November, but it got stolen 46 days later. I need something else before starting work again (I'm a decorator). I'm struggling to find anything that's petrol, without high mileage....

My car's battery is discharging when it's shut down and stationery - any advice?

My Ford Mondeo's battery is discharging when it's shut down and stationery. It is a new battery, but the car is nine years old, with 53,000 miles on the clock. Any advice?

I've heard of engine failure issues in the Ford Focus - is it true?

I'm thinking of replacing my current motor with a Ford Focus Ecoboost. Last week I was in my local Ford dealers when I overheard a heated conversation between the service manager and a customer who’s 2014...

How do I find my radio code?

I'm looking for the radio code for my daughter's Ford KA. The serial number is V026774. The radio went off after her boyfriend put a new battery in.

Previous crash damage was not disclosed on a car I now own - what are my rights?

In December 2016, I purchased a 2015 Ford S-Max from a Ford dealer. The vehicle was Ford Direct with a two year, unlimited mileage warranty. Recently my car was hit by another vehicle. When I took the...

Would it be cheaper to get insurance on a Group 1, new car or an older car?

I'm preparing to return to the road after a DDI ban - first (and last) offence, incurred accidentally. Obviously insurance is going to be an issue, but would you suggest buying a more modern (and more...

The engine of my Ford Focus has been destroyed by coolant loss - how do I proceed in getting it fixed?

I have a 2012 Ford Focus 1.0. It had a catastrophic loss of coolant, which destroyed the engine. I tried getting the head gasket replaced, pressure tested, skimmed etc but it's just been an ongoing nightmare...

My car's heater only blows cold air - is a split expansion tank the likely cause?

I took my 2006 Ford Fiesta ST to a local garage as the heater only blows cold air. They've told me the expansion tank has split. They have the part on order but tell me it's going to be over £80, plus...