I'm being charged £630 for minor scuffs and marks on a lease car. Where do I stand?

Having reached the end of my lease arrangement with Ford after three years, an inspector came to look over my Fiesta. He said I'd kept it in good condition and then proceeded to point out marks, scuffs...

I've had a new clutch fitted to my car, but the garage is asking for regular checks to keep warranty valid

I've just had a new clutch and flywheel fitted to my Ford Mondeo. The garage has included a 24 month/18,000-mile warranty on the clutch and a 12 month/12,000-mile warranty on the flywheel. To keep the...

My son's car has an oil leak that's being investigated. What is the likely cause?

A year ago, my son’s 2015 Ford Focus ST EcoBoost had an engine failure when the oil sump developed a hole. He then had a reconditioned engine put in. At the recent MOT, he was told there was an oil leak...

The car I bought from a dealer looks like it's been involved in an accident - what are my rights?

Five months ago purchased a one owner Fiesta from a dealer with a 12 month Ford warranty. Just after delivery, I contacted the dealer explaining that the boot wasn’t opening/closing correctly and they...

Should I buy the automatic Nissan Juke for motorway commuting?

I'm 24 and I'm looking to buy a new or secondhand car. A lot of my driving is on the motorway and do at least 10k miles a year. I'd like an automatic as it'll be easier in motorway traffic for me, and...

Which small cars have a reliable automatic gearbox?

I bought a one-year-old Honda Jazz for my wife in 2012. It’s proved reliable and practical for her needs. She initially wanted an automatic but we agreed that the gearbox at the time was dreadful so we...

My Ford has the same clutch issue reappearing as I approach the end of warranty. Any guidance?

I bought a 2018 Ford Galaxy powershift with 25,000 miles on the clock in January 2020. Within 6 months, a strange noise was coming from the front and the clutch felt as though it was slipping. It mainly...

Insurer has lowered my car's write off valuation due to the dealer's mistake. What do you suggest?

I bought a Ford S-MAX Titanium Sport 210hp from a Ford dealership four years ago. It was unfortunately written off recently and the insurance company phoned to advise that the model was not the 210hp version...

Does the timing belt in a Ford Focus last the lifetime of the car?

You have recently given a number of answers on timing belts, e.g. on length of time before fitting a new belt and failures on the Ford Fiesta. I have a Ford Focus with a 1.0-litre turbocharged engine (125PS),...

Is the 1.0-litre Ford Fiesta reliable?

Various published reports state that the Ford Ecoboost 1.0-litre is suspect in reliability at higher mileage. Is this true?