A car slammed it's door into my 2002 Mercedes - how do I ensure my car isn't written off for minor damage?

Whilst my 2002 Mercedes-Benz E-Class was parked at the garage today, a van from the business next door smacked its door into my car. I have all the insurance details and they have already alerted their...

Our car was stolen and used in a crime - do we have to accept it back from the insurer?

Our car was recovered after being stolen and used in a crime. It looks like we will have to take it back from our insurer even after giving them the keys and logbook. My wife is traumatised by all this...

Can my insurer write my car off if I don't make a claim?

I have a bit of an odd scenario. My car was parked on a slight incline and the handbrake must not have applied enough as 20 minutes later it had rolled down the slight hill and crashed into a wall. The...

My write off value won't get me an equivalent vehicle - can I sue the other party's insurer for the difference?

My insurers have written off my car, but the amount offered won't cover the cost of an equivalent vehicle. Can I sue the third party for the difference (£2000) because they have admitted the accident was...

Can I challenge a Category N write off after a car fire?

My car was recently the victim of an arson attack, the insurance company have informed me it's a category N write off. Can you explain what this means and what my rights are because I believe the vehicle...

Can I challenge an incorrect write off category?

Can I challenge a Category S write off? My Renault Kangoo was rear-ended at about 3mph and sustained no chassis damage. The bodyshop said it was Category N, but four weeks after the car was inspected,...

Is there a way to find out why a car was written off?

I'm interested in a Cat N (listed as Cat D) vehicle and wanted to know if there is any way to find out the details of how the car was damaged. The garage selling it are telling me it was just external...

I bought a Cat N car, which is actually a Cat S write off - what do I do?

I’ve bought a car through a salvage auction site. It's registered as a Category N write off, but upon inspection of the car at my local garage, the car has structural damage to the rear subframe and possibly...

The value of my car on my insurance policy is £550, would I get this much if it was written off?

My car is a 2003 Renault Clio 1.2. I bought it new from the original owner in 2012 with 60,000 miles and full main dealer service history. It now has 110,000 miles, a new MoT and has been serviced yearly...

I've bought a Category C write off, is there a way to check the damage history?

I've bought a Category C write off. Is there a way to check how much damage was actually done?