My insurer told me my car was being repaired but it's now a write off - what should I do?

I recently damaged the front end of my car, it was my own fault. My insurer verbally said, on three separate occasions, that the car has been authorised for repair and that it has not been written off....

How can I find out what damage was involved in an insurance write off?

I have purchased an Experian search on a car due to it being an Insurance write off. It only advises of the category, it doesn't show the name of the insurance company. Is there anyway I can find this...

My car, which was written off (but repaired), has lost value - can I claim for this loss from my insurer?

In December 2016, I was the victim of a rear end collision. The third party driver accepted full responsibility. My car is a 2008 Citroen C3 and the damage was such that my insurers wrote it off. However,...

I've seen an affordable Cat D BMW for sale - should I buy it?

I'm looking to purchase a 2016 BMW 1 Series M Sport, but they are out of my budget. However, I have seen a Category D write off with a front wing replacement. It also has a small dent in the chassis. It...

A recovery company tipped my Land Rover onto its side - is it fair that they now want to write it off?

A recovery company tipped my Land Rover onto its side during recovery even though they had been advised to wait for the police to close the road. This mistake caused £10,000 worth of damage. Their insurance...

Why is our insurer offering less than what our car is worth?

My daughter's car was written off by a workman's gas bottle that rolled off the pavement under her car. They have public liability insurance and have admitted liability. I have said she should claim for...

Are Cat N vehicles safe to buy?

My 17 year old daughter is looking for her first car. Her budget is about £3500 - £4000, and she really wants a Citroen C1. She’s seen a local garage, which have a 64-plate, Cat N within her price range....

Can we stop our car being written off?

Our car was recently written off after a rear end shunt. Can we appeal against a car being written off because I paid £784 the week before the write off for repairs. The body shop said the car is safe...

My motorbike was written off in a no-fault claim - should I receive a refund for the remainder of my policy?

My motorcycle has been written off in a no-fault claim, halfway through my policy. I have eventually been paid out for the value of the bike. I phoned my insurer to cancel the policy as the vehicle has...

My car was written off by an uninsured driver - why was this recorded as a 'fault' claim against me?

I'm a 60 year old IAM F1RST and ROSPA Gold qualified driver. Whist driving my daughters car to work, I was T-boned by a vehicle with a cloned reg plate that didn't give way on a major junction. The police...