Should my insurer give me a courtesy car equivalent to my vehicle?

I had a low impact bump causing damage to rear bumper and small dent to body work above bumper. I claimed on my insurance and my Toyota RAV4 was allocated a date for estimate to be carried out at appointed...

My car was damaged when parked - do I need to report it to anyone?

I came out of my house today to find that someone had hit my car on the offside back bumper. It is obvious that someone has been parked too close to the rear of my vehicle and tried to pull out and rubbed...

Someone is falsely claiming injury against me - what can I do?

I used to be a taxi driver. I had a fare one day last year - a mother and child. The child did the usual thing kids do and tried to get away with not wearing a seat belt. I stopped the car and asked the...

My insurer are refusing to cover my new car - what should I do?

I have a MINI Cooper insured with Lancaster insurance (cheapest by far) and I'm due to have a baby, so it's not practical anymore. I've got a BMW 1 Series 2.0-litre petrol. I called to swap my insurance...

A named driver was at fault in a claim on my policy - how do we declare this?

Named driver was at fault in a claim on my policy. Fast forward to getting a new policy with another company and we've swapped places i.e I'll be the named driver this time on his policy. He (the one at...

Should I continue fighting the insurers after a non-fault accident?

I have an on-going dispute after my wife was involved in a non-fault accident. I am making slow progress with the lawyers but, in the meantime, we have to re-new the policy on my wife's car. The renewal...

Someone claims I damaged their car - but I think this is fraud?

Someone claims that my son had hit the car door into his wing mirror and damaged it, but he didn't even get out on that side of the car. It happened in a car park with CCTV. How can I get access to this...

Why is it so impossible to find car insurance that covers you for 90 days in Europe?

Why is it so impossible to find car insurance that covers you for 90 days in Europe, without being charged excessive amounts if you can find one at all.

I keep getting calls about compensation for an old accident - is this a scam?

Two years ago, another vehicle reversed into mine. I was parked but in the vehicle. Minor damage to both vehicles, no personal injury. My vehicle was repaired by the main dealer, with no cost to me, claiming...

Insurance asked us to choose a bodyshop for repair work - how do we go about this?

My wife's 2014 Vauxhall Corsa was reversed into whilst parked at work. The third party has accepted responsibility and we've been in contact with their insurance company, who have asked us to supply two...