Ask Honest John

Most recently answered legal and consumer advice questions
Last week I took my BMW 1 Series to my local dealer to fix a fault with the USB connector. The car is less than two years old and has covered just 5500 miles. When examining the car the dealer found excessive...
Having recently been caught over-staying my two hour welcome in a Scottish Motorway Service Station, I paid the private parking company’s charge of £60. Various people have since suggested to me that...
I purchased a Skoda Superb (2008 model) four months ago from a local dealer. The car only had 20 miles on the clock and was fine to start with, but a few weeks ago I had problems with the boot, which would...
I bought a 1995 Audi A4 18 months ago and it has been plagued with problems. The garage where I brought car did extensive repairs two weeks after I bought the car to correct undisclosed accident damage,...
What insurance do I need to drive other people's cars as part of a business? The amount of actual driving would be more yards than miles and minutes more that hours, such as moving or parking a client's...
I purchased a five year old Renault Sport Megane R26R in October 2014 from a well-known Renault Specialist. The car was sold with full service history, new MoT and had 44,000 miles on the clock. Since...
Last week we bought a 2009 Audi A5 from a dealer. When we collected it the digital oil gauge registered as half full. Over the weekend we clocked up 100 (gentle) miles as we acclimatised ourselves to it...
We have a small private car park for use by staff of several companies in our building. People unconnected with our building are parking and preventing legitimate users finding a space. There is a right...
I recently purchased a very expensive used car privately. I inspected all the documents and the car as thoroughly as possible, however as a low riding sports car I was unable to check underneath. The three...
A van hit my car while stationary recently. An independent witness saw the incident and gave me the van's licence plate. The van's telematics show that it was on the street on which my car was parked at...