Ask Honest John

Most recently answered consumer rights questions
I bought a 2003 Renault Laguna 2.2DCI Estate from a non-franchised local car centre last June. It had a new MOT but the advisory note said it had corroded brake discs (front and rear), an oil leak in the...
I purchased a used 106k-mile Ford Galaxy 1.9 diesel automatic from a garage in Lincoln in April 2007. In the first month the gearbox had to be replaced at extra cost to myself. Since then I have had numerous...
I buy and sell second-hand cars, trade, all under £1,000, and sell them with no warranty, but all are legally roadworthy and have no faults reported at the time the customer collects the car. But now...
A local dealer with Citroen, Mazda and Nissan outlets went bust recently. All stock was removed overnight and both staff and customers arrived the next morning to find the premises empty. Along with the...
I bought a used Ford Fusion in June from Bristol Street Motors and paid £450 for a warranty. It will require a MOT in February and I intend to phase in an interim service at the same time. I am concerned...
I am considering buying a vehicle that has been advertised on the eBay website - not via an auction, but a "classified advertisement" alongside a price. The seller is a trader. Am I covered by the standard...