Most recently answered consumer rights questions
I am coming to you for some advice as an avid reader of your column. My sister purchased a Saab 9-3 TID Sport (150bhp) in January of this year. From the day she collected it she has experienced problems...
I wonder if you could help me with a problem I am having with a Vauxhall Corsa, purchased new in March 2008 for cash. The car broke down on March 26th and was towed by the AA to our local Evans Halshaw...
I’m writing on behalf of my girlfriend. She purchased a car 10 days ago from a garage in Leicestershire. It’s a 2004 SEAT Ibiza with 56,000 miles. It was listed with climate control (air-conditioning),...
We are considering formally rejecting my wife's December registration new Corsa Design 1.4 Auto. We have tried to get a resolution to a gearbox problem since January, the Vauxhall engineers are apparently...
I am currently looking to buy a Civic CR-X due to being a Honda fanatic. After browsing the usual places (Autotrader, eBay, etc.) I came across a reasonable spec car. I contacted the seller and visited...
I wonder if you can help me? I have an Audi A4 Cab 1.8T, it is three and a half years old, has done 70k miles and has always been serviced and maintained by the same Audi dealership. Last week I had a...
I bought a 3 and a half-year-old BMW 120D from CarGiant two weeks ago for £8.5k. On returning to London from Devon, after my first long journey in it, I found I couldn’t start it. BMW says that the electric...
I bought a 48k mile 2002 FIAT Punto from a second-hand dealer two weeks ago for £2,200. I also bought 3-month warranty. After one week I needed to put engine coolant in. I checked the oil and it was fine....
I have been recommended to write to you by a friend who reads the Telegraph. In short, we bought a brand new Grand Cherokee 3.0 CRD in July 2005. It went back to the dealer with gearbox problems at 1 month...
I recently wrote to you about a buying experience at a large car showroom when my sister bought a 2003/03 BMW 320d SE. I recommended she get her local garage, which has looked after her decently in the...
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