Most recently answered consumer rights questions
Further to the recent letter from P.W., of Dyserth that drew attention to the possible risks of buying a car when the vendor is not in the UK, I'd like to also draw attention to the risks faced when the...
I am researching the best course of action for my problem with a car dealer. We are out of pocket in the amount of £2,090. I have reported to Consumer Affairs the OFT but I think that there is no recourse...
I hope you can help me with a BMW problem. In April this year I bought a £24k Z4M Coupé from a BMW dealer through the Approved Used Car system. I chose that particular car over others because it already...
Some 3 weeks ago I bought a 2000W Subaru Forester Turbo S. When we saw it the car was "unprepped" having just been taken in. We had a test drive and were interested. The only small problem was it was hunting...
I am coming to you for some advice as an avid reader of your column. My sister purchased a Saab 9-3 TID Sport (150bhp) in January of this year. From the day she collected it she has experienced problems...
I wonder if you could help me with a problem I am having with a Vauxhall Corsa, purchased new in March 2008 for cash. The car broke down on March 26th and was towed by the AA to our local Evans Halshaw...
I’m writing on behalf of my girlfriend. She purchased a car 10 days ago from a garage in Leicestershire. It’s a 2004 SEAT Ibiza with 56,000 miles. It was listed with climate control (air-conditioning),...
We are considering formally rejecting my wife's December registration new Corsa Design 1.4 Auto. We have tried to get a resolution to a gearbox problem since January, the Vauxhall engineers are apparently...
I am currently looking to buy a Civic CR-X due to being a Honda fanatic. After browsing the usual places (Autotrader, eBay, etc.) I came across a reasonable spec car. I contacted the seller and visited...
I wonder if you can help me? I have an Audi A4 Cab 1.8T, it is three and a half years old, has done 70k miles and has always been serviced and maintained by the same Audi dealership. Last week I had a...
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