A bodyshop lost an irreplaceable part of my Ford Capri - what do you advise I do?

I've owned a Ford Capri Injection for 23 years. In October 2015, I delivered my car to a local restoration bodyshop in order to have a bare metal respray carried out. The proprietor notified me that he...

A driver hit my car and admitted liability - why am I now being taken to court for a counter claim?

I was involved in a car accident last year and the other party admitted liability. His insurance company rang and confirmed liability both to me and my insurers. My insurance duly paid for all the repairs...

Garage is refusing to refund me for a faulty car - whats steps should I take?

I bought a car from a garage, which I later discovered was faulty. I left the car with the garage for agreed repairs. No repair was done, so after 10 weeks asked for money back - to which they refused....

My daughter's car was hit by another car and we now can't contact him - how do we make him pay for the damage?

My daughter's Renault Clio was hit in the back at a roundabout exit by a Ford Ka. The Clio sustained some damage, my six year old granddaughter and her friend were very upset and crying when this happened....

I bought a car that was possibly written off - where do I stand legally?

I've just bought a car on finance. When the company went to change the logbook online, the system wouldn't work. We filled out a form for a new logbook and I was told by the finance company that the car...

My friend's partner hit my car and is blaming me - should I take him to court?

At a recent family reunion, my friend's partner backed into my car in torrential rain - before I'd even moved - causing serious damage to my car. He shot off at great speed, driving in a highly dangerous...

Is it illegal for trade sellers to pretend that they're private sellers to shift more cars?

What's the legal position over a car advertised as a private sale, but which appears to be from a trader? There's a car advertised on the local Gumtree as a private sale, but on closer inspection the same...

Our car alarm goes off every night because it wasn't fixed properly after an accident - what do we do?

Both doors were replaced on our 2013 Ford C Max and now the alarm keeps going off at night. We get error messages for child lock malfunction, service required, drivers back door open (then the door jams...

Can I cancel my order for a used car if I wasn't told it had an engine replacement?

I'm purchasing a Nissan Qashqai from a dealership. I noticed in the service book that its service had been delayed due to a warranty repair. I asked the salesman what the repair was and he said he would...

My Aston Martin Vantage V8 was ruined by a garage I was using to sell it - where do I stand?

I was trying to sell my Aston Martin Vantage V8 4.7 through a garage who offered a sale or return deal, taking a commission if the vehicle was sold. Five weeks and 300 miles later, only two prospective...