Re-importing a 4x4

I bought a UK registered ex-MOT Full Tilt 1993 Land Rover Defender 110 and exported it to France in 2004. I still have all the UK registration papers and DVLA letters acknowledging my export. It has...

Faulty clutch after 4 weeks of buying car - what should I do?

I purchased a 2007 Citroen C4 Grand Picasso four weeks ago and the clutch has failed. The dealer claims it's wear and tear. I've tried the warranty company too, but they say the same. What should I do?...

Finance company won't let us cancel - what are our options?

A friend of ours purchased a car on finance a few months ago for us, but the car was faulty so we handed the car back and rejected it. However, the seller told we could not do this. We have tried cancelling...

Bought a car six weeks ago but still haven't got the V5C

I bought a car from a used car dealer forecourt 6 weeks ago. Two weeks ago I rang the dealer as the V5C registration document had still not arrived - I was told all V5Cs had been posted out at the beginning...

Faulty DAB on E-Class - Where do I stand legally?

Please can you advise how I stand legally with a DAB radio that is not fit for purpose? I have had 14 month battle trying to get my local Mercedes-Benz dealer to repair the DAB system in my E-Class Cabrio....

How can I prove my car was damaged before it was delivered to me?

I collected a new SEAT Leon ST just before Christmas, which I am very happy with. After five days of ownership I noticed a small dent, chipped paintwork and scratches to the front wing and bumper. I was...

Corroded head gasket - should Kia pay for the repairs?

I purchased a used 2009 Kia Picanto last year from a dealership. One evening after work the car started shuddering and making an awful noise. In the morning the car didn't even start at first instead the...

Suzuki Swift has faulty DAB - What are my rights?

I collected my new Suzuki Swift four months ago and it featured a dealership fitted sat nav and DAB system. Within days the DAB system would not hold pre-set stations, this was blamed on poor signal by...

Can a garage charge me for not fixing a fault?

I have a 2002 Volkswagen Golf. One of the rear doors failed to open and then a month later the other rear door got stuck and remains locked. A local garage could not fix the problem, so I took it a Volkswagen...

Driver who caused crash has fled to Romania - what should I do?

My partner was driving along and hit by a Jeep SUV that was pulling out of a nearby driveway. We called the Police and the driver took responsibility over the accident and showed his insurance cover letter...