I was at the front of a three car pileup, but there was no damage to my car - should I tell my insurer?

I was in stationary traffic when a car drove into the stationary van behind me. There was a lot damage between the car and the van. Although the front of the van tapped my car lightly, there was no damage...

My Porsche Boxster 918 was stolen and recovered the same day - so why won't my insurer return it to me?

My 981 Porsche Boxster was stolen and recovered the same day (15 August 2017). I'm still waiting to get it back from the insurance company. The ECU was cut out and the car was generally thrashed. Talking...

When does my responsibility for a leased car's insurance cease?

At what point in time does my responsibility for a leased car's insurance cease?

Why is my insurer seeking to recover costs directly from the driver that hit my car?

My car was written off in August after another driver made a right turn in front of me, hitting the front and side of my Audi A4. I had owned this vehicle since new, it was in very good condition, low...

My car was damaged and the other party paid all repair costs - so why is there a claim on my policy?

A car reversed into my car while I was behind it. The other party paid all costs but I have a no fault claim against my name. I was not involved, so can this be removed from my policy?

I've had no claims on my Mauritian licence, why do British insurers still class me as a new driver?

I've been driving for the past 10 years on a Mauritian licence. I never had any accidents or made claims. I got my UK licence this year. However, I'm quoted on the insurance as a rookie driver, which I...

I protected my no claims bonus but after an accident my insurance has gone up - is this right?

I have nine years no claims discount on my policy. I have always paid for a protected no-claims. I had an accident in October and now need to renew my insurance. My existing insurer has put my policy price...

My insurer is forcing me to accept a Cat B write off - can they do this?

My insurer are insisting on returning my Cat B write off to me and not giving me the option to refuse the 'buy back'. I have received a settlement figure, minus the salvage value. Is this correct? I cannot...

We hit the back of a car due to ice - will our insurer take that into consideration?

We were at a T-junction waiting for the lights to change behind a Ford transit flatbed. When the lights turned green the Transit pulled onto the junction intending to turn right, so we pulled forward intending...

My insurer won't remove a no fault claim from their system - what can I do?

I had two misfuel incidents in 2015 and 2017. On the first I asked advice from L&V on the viability of making a claim. The response was: do not claim as the renewal premium will increase. I paid £200 each...