I've bought a used Fiat Punto with a number of faults - where do I stand?

I bought a secondhand 2001 Fiat Punto from a local small independent car dealer. The car came with a one-month warranty covering mechanical problems. Soon after buying the car, I started having issues...

Why won't Volkswagen replace my Golf's oxidised alloy wheels?

I bought in November 2009 (privately) a Volkswagen Golf GTI (January 2008) with 9300 miles and a full Volkswagen dealer service history. I noticed, only a month after major servicing at my local Volkswagen...

I've bought a faulty Hyundai Coupe privately - do I have any consumer protection?

I bought a 2003 Hyundai Coupe 2.7 privately. The car was described as having an occasional misfire but still driving fine. When I collected the car all seemed well, the seller agreed to meet me at the...

My warranty company won't pay out for a gearbox repair on my Multitronic Audi A4.

I purchased an Audi A4 Mulitronic in Jan 2010. In July the car started to "judder" when pulling away and sometimes when accelerating. I reported the fault to my warranty company, who told me to take it...

Can I get a contribution from the seller of my ex-fleet BMW 520d towards replacement parts?

I bought a BMW 520d as an ex-fleet car with 96,000 miles. I have done less than 1000 miles, but I had to change all brake pads and all four discs because they were worn out. Now i also have to change all...

Why am I being charged for 'Documentation and Taxation' when trading in for a new Ford Focus?

I am about to trade in my old Ford Focus for a year-old Focus. I've just noticed an item on the quote listed as "Documentation and Taxation" with a value of £74.73 plus VAT. I don't recall this being...

Why doesn't our extended warranty cover gearbox repairs to our Toyota Avensis?

We had a problem with a knocking sound on our 2005 Toyota Avensis. We extended the warranty in September 2009, and had the car serviced and MOTd under their terms. We were shocked to hear that we would...

Why doesn't our warranty cover brake disc pitting on our Mercedes-Benz A-Class?

My wife has a Merecedes-Benz A-Class bought just over a year ago from one of the car supermarkets. It still has outstanding warranty on it and runs well. It is low mileage, but has been used daily by ourselves....

My son-in-law bought a Vauxhall Astra which has developed a fault. What are his rights?

My son-in-law has purchased, two months ago, a 2005 Vauxhall Astra CDTI (1.7-litre turbo diesel). The car is a saloon hatchback with only 31,000 miles on the clock. My son-in-law uses the car daily, but...

Cheap trick

An elderly friend bought within the last few months from a recognised retailer a Vauxhall Vectra for £1,400. The car has now had to be taken to the workshops for a reconditioned gearbox at a cost of about...