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Most recently answered consumer rights questions
I purchased an Audi A4 Mulitronic in Jan 2010. In July the car started to "judder" when pulling away and sometimes when accelerating. I reported the fault to my warranty company, who told me to take it...
I bought a BMW 520d as an ex-fleet car with 96,000 miles. I have done less than 1000 miles, but I had to change all brake pads and all four discs because they were worn out. Now i also have to change all...
I am about to trade in my old Ford Focus for a year-old Focus. I've just noticed an item on the quote listed as "Documentation and Taxation" with a value of £74.73 plus VAT. I don't recall this being...
We had a problem with a knocking sound on our 2005 Toyota Avensis. We extended the warranty in September 2009, and had the car serviced and MOTd under their terms. We were shocked to hear that we would...
My wife has a Merecedes-Benz A-Class bought just over a year ago from one of the car supermarkets. It still has outstanding warranty on it and runs well. It is low mileage, but has been used daily by ourselves....
My son-in-law has purchased, two months ago, a 2005 Vauxhall Astra CDTI (1.7-litre turbo diesel). The car is a saloon hatchback with only 31,000 miles on the clock. My son-in-law uses the car daily, but...
An elderly friend bought within the last few months from a recognised retailer a Vauxhall Vectra for £1,400. The car has now had to be taken to the workshops for a reconditioned gearbox at a cost of about...
I just bought a Volkswagen Golf GTI and I have a warranty of either 3000 miles or three months. Trouble is, the garage serviced the car before I bought it and changed the timing belt and pulleys. It is...
In October 2008 we bought a new Skoda Fabia 2. Recently the electrics all blew and the engine died. I phoned Skoda Assist, the car still being in warranty. They sent the RAC to me and a very nice man arrived...
I bought a 55-plate Ford Focus with 51,000 miles on the clock back in February 2009 for £6500. It has now developed an engine fault that my local Ford dealership tell me will cost either £400 plus VAT...