I am being spuriously charged for damage after returning a leased Mercedes-Benz ML320CDI.

Hi, my wife and I had our 30-month-old Mercedes-Benz ML320CDI collected the other week following a lease we took out. The car had only covered around 16,000 miles against an allowance of 25,000. The car...

Our Rover Streetwise's head gasket has gone twice in 14,000 miles - should the garage contribute?

We have a Rover Streetwise that the head gasket went on last May. We took it to a garage for repairs at a cost of £500. Last week the head gasket went again after only around 14,000 miles. We took it back...

I bought a 1993 Mercedes-Benz 190 LE which needs work on the rear brakes. Should the dealer pay?

I bought a 1993 Mercedes-Benz 190 LE 2.0 about one and a half months ago. It has now developed a loud vibrating/rubbing noise upon braking. I bought the car from a dealer with 12 months' MOT. My technician...

The DPF in my Mazda 6 has failed - should the dealer replace it?

I bought a secondhand 2007 Mazda 6 estate with 62000 miles clocked, so it's out of warranty but under three years old, from a very small dealer - they seemed to sell one car at a time from home but traded...

Rights and wrongs

My son has recently purchased a SAAB 1.9 diesel. When taking a journey shortly afterwards he noticed a sound from the rear, which he thought was a bearing fault. I advised him to return to the dealer but...

My motorcycle seized a day after being serviced due to low oil. What are my rights?

My question concerns a motorcycle, but that is not significant as I believe the circumstances would apply equally to a car. On 22 June this year I bought myself a brand new motorcycle as a fun bike. It...

Should the supplying dealer pay for a new tyre after unusual wear was found on my BMW 3 Series?

I bought a 58-plate BMW 3 Series convertible in December 2010. I took it into a BMW dealer for an oil and brake service, where they told me there was wear on the offside tyre on the inside edge and it...

Why won't my warranty cover a burned-out clutch in my Vauxhall Zafira?

Without any warning at all, my ‘57 plate, 1.8 SRi, petrol, 29,000-mile Vauxhall Zafira’s clutch failed quite dramatically. The car went from working fine to a revving monster, barely able to move, all...

I've been sold a car that has no service history - do I have any recourse?

I part-exchanged a car at my local Toyota dealer. They sold me a Toyota and said it had a full service history and that the documents would be sent in post. I waited and waited, and it transpires that...

Reverse gear in our Citroen C4 Grand Picasso has been damaged - could my wife have caused this?

My wife put our Citroen C4 Grand Picasso in reverse gear on our drive, and as she started to move backwards there was a loud bang and the car shuddered. She checked she had not hit anything, started up...