Strutting German

Many thanks for your advice on the quotation I obtained from Mercedes Watford of £ 2,700 odd to replace a pair of front suspension struts and provide a new pump to the system on my 2004 E class Mercedes....

Za fearer

I purchased a 2006 Vauxhall Zafira from a dealer, in March 2010. Mileage 59,000, current mileage 61,000. 1600cc. A flashing engine management light was rectified by a garage recommended by dealer, and...

Trader vics

I bought a car from a motor trader (as says in his letter head ). I have some minor problems with the car. On approaching the trader about getting the car repaired, he is saying the car he took in part...

Sister act

I wonder if you could help? My sister bought a Vauxhall Astra from a private car dealer. Not sure how old, but it’s certainly not new. She got it for £800 and has had nothing but problems with it since,...

Is Ford pricing itself out of the company car market?

It appears Ford's current preference is to maintain high official list prices and then to rely on dealers to grant large market place discounts in order to bring prices into line with market competitors....

I bought a used Citroen C1 that was advertised as being PDI'd and serviced - but it hadn't. What can I do?

I recently bought a 58-reg Citroen C1 from a dealer for my son. It came with service history showing that a service had been done and stamped by the dealer at 10,200 miles, and according to the documents...

I had a failed head gasket replaced cheaply and it's gone again. Anything I can do?

I have a 54-reg Nissan Patrol 3.0. During January this year I had a head gasket failure. I put it into an independent garage that boasts of savings of around half the main dealer labour charges. They used...

Can I have my 1-year-old Hyundai serviced locally without affecting the warranty?

I have just bought a 1-year-old Hyundai from a main dealership that is over 40 miles from my home address. Do I have to to use the dealership for servicing or can I take it to my local trustworthy service...

I think a garage broke my stereo by leaving a magnetic lamp in my car - should I report them to Trading Standards?

A couple of weeks ago I had my car serviced at my local garage, then yesterday I parked up and with my wheels at an angle I noticed something dangling from the suspension behind the wheel arch which looked...

Make sensor this

Thank you, thank you, thank you. My email to you of 20th April complained about a parking sensor fault on my XJ. My Jaguar dealer offered to fit two new sensors (one front bumper and one back) and paint...