Most recently answered consumer advice questions
I've owned my 2013 Renault Clio 0.9 since new and it has done 36,500 miles. The car has a full service history. The timing chain has failed and is currently with a Renault repair centre, customer services...
I renewed and paid for my mother's car insurance policy about two weeks before the start date. I'm a named driver on the policy but rarely drive the car. Between paying for the policy and it starting,...
I have a 2011 Vauxhall Astra that went into limp mode when I was going about 65mph. I pulled it off the road and the car would not start, it would crank but not ignite. After being recovered home I had...
The fan in my car isn't working properly. The temperature of the car is going up to 100 degrees and it only cools down when I put the interior fans on hot. Also, I checked the input pipe and the water...
My daughter, an expat for 20 years, will return to the UK this year from Hong Kong. She holds a full license but hasn't driven for 10 years. I've told her to take lessons again and on return to to the...
Hastings won't renew my policy as I'm now 88 years old. I've been with them since 2011, but this year they've written to me and just said they won't renew. I have had no accidents or convictions since...
I have a Q registration kit car which was last taxed and insured in 1990. Since then the vehicle has been in my garage. I have never declared SORN for the vehicle since at the time there was no requirement...
We've had a Volkswagen Transporter (nine seater) but looking for more seats now, 10-12 but no bigger. Is the only option the Ford Minibus in the UK? We don't like the look and are rather accustomed to...
My car insurance broker, Swinton, issued me with a letter to confirm that in July last year (2016) I had 12 years of no claims. Aviva who I insured with last year only go up to nine years NCD, so that's...
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