I've bought a Vauxhall Corsa which I've found to have been repaired and resprayed. What can I do?

I'm an idiot. I bought a Vauxhall Corsa 1.2 SXI from a dealer on a personal loan. I've overpaid for it, handed my part-ex in and ended up with a car which has had all the right-hand side resprayed badly....

Why is my dealer taking so long to repair my Nissan X-Trail's turbocharger?

I bought a May 2004 X-Trail 2.2 Sport DCI (136) back in 2005 from a fleet company with 16,000 on the clock. In 2006, just out of warranty, the fuel pump "split" and after a week of vague communication...

My girlfriend's BMW Z4 was damaged on a garage forecourt - where does liability lie?

My girlfriend recently chose her local BMW garage to repair the bodywork of her Z4 after a brick was thrown at it. However, before she had taken back ownership of the car after it had been repaired, another...

Did a local garage cause a fault on my Citroen C5 and what can I do about it?

I took my Citroen C5 into a local independent garage for a new head gasket. The garage said it would take the best part of a week and quoted approx. £500. At the end of the week they phoned to say that...

Good customer service from Hyundai when my new ix35 was delayed.

I ordered my new Hyundai ix35 some 11 weeks ago with a trade-in on my old car, a Land Rover 2. I have now sold that privately instead of trading it in. I said to the dealer that because of the long wait...

My Ford C-Max's engine was destroyed during a service - should I accept a reconditioned replacement engine?

After my Ford Focus C-Max was returned from its annual service at my local branch of a major service centre, I noticed a slight intermittent rattling from the engine. Having returned the car three times...

Should my 9000-mile Suzuki Swift need a new head gasket at service time?

I put my Suzuki Swift 1.3 petrol (2008) for its two-year, 9000-mile service at a Suzuki dealer, and was informed that the head gasket had to be replaced as this was a normal part of the service for this...

Unstable door

My three-year-old BMW 320i SE Touring has just encountered a DSC unit failure and I have been quoted £425 for the repair by the local dealer. The car is three months out of warranty and has only done 18,000...

Power struggle

I have been a FIAT owner for a number of years now, but it has come to my attention that my 2006 Panda with 70,000 miles on the clock now needs work for a power assisted steering failure which my dealer...

Volk heros

Some weeks ago I wrote to four nearby Volkswagen dealers enclosing a specification for an automatic VW Golf Estate 1.4SE TSI and inviting them to respond with their best price and estimated delivery time....