Most recently answered legal and consumer advice questions

I live in Italy and own an Italian registered Hyundai i10. The car was purchased new in 2012, has covered 43,500 miles and has a full service history. I want to sell this car and purchase a U.K. reg car,...

I was looking at a second hand (15 reg) Skoda Octavia Estate with 60,000 miles on the clock, asking price £9000. All seemed well on inspection of the vehicle and on test drive but once I got back to the...

I bought an SWB van from the dealer on 19 January 2017. It had a full service history, 123,000 miles and I paid £2400 with VAT. I drove home and left it over weekend but when I drove it on 23 January...

My wife's 2002 Ford Focus 1.6 was bought second hand just over 2 weeks ago. We noticed a small amount of oil leaking from the engine, and took it to a repair shop. They looked and said they couldn't find...

I have a 2013 Mazda 3 Venture 1.6d which has done 42,000 miles. I have owned it from new and had it serviced annually at a Mazda main dealer. Last week it lost power and the engine warning light came on....

What is the safest way to pay for a car? Its over £20,000 and I have already paid a deposit by bank transfer. Is it also worth getting an AA check on the car since I am buying from a Porsche specialist...

Is it illegal for an auction house to sell a clocked vehicle?

3 weeks after the emissions fix to my 2009 SEAT Exeo 170 estate, the glow plug warning light flashed continuously and limp mode activated. I visited the the SEAT main dealer twice which resulted in the...

We've just bought a used Volkswagen Caddy Maxi Life from a Volkswagen garage. We were told the vehicle had one previous owner only. When the car registration documents came through, it turns out the car...

I took my 2013 Volkswagen Passat into an independent Volkswagen garage because the washer jets had stopped working. I told them that the motor was not making any sound at all. After nearly two hours they...