Ask Honest John

Most recently answered compensation questions
I have a 2010 Vauxhall Meriva 1.4 turbo that's around 41,000 miles. Driving on the motorway last week, it began to lose power and then completely died. Had it recovered by the RAC and taken to a local...
My Fiat Panda went into the Fiat dealer for some warranty work. When I returned to pick it up, someone had scratched from the front drivers door all the way to the back wing. They admitted fault and took...
Both doors were replaced on our 2013 Ford C Max and now the alarm keeps going off at night. We get error messages for child lock malfunction, service required, drivers back door open (then the door jams...
I had a car accident over five years ago, the driver was convicted of dangerous driving. I had just bought the car and it was written off five minutes after leaving the garage. The garage had let me drive...
I sold a 10 year old car with 27,000 miles and a full service history, only to be told a week later that the car had a speedo change eight years ago and has actually covered 35,000 miles. The dealer that...
My daughter wants to sell her Volkswagen Tiguan 2.0 DSG - which has had the emisions fix - and buy new via a leasing contract. In your view, will Volkswagen finally treat UK owners equally and compensate...
I've been looking for a car insurance quote, but between 2014 and 2015 I was involved in two accidents (one fault and one no-fault). However, when I inputted these for an online quote, a third claim had...
My son's 2010 Volkswagen Passat, 102,000 miles, never had any problems until it had the emissions fix in April. One month later, it went into limp mode and we took it to a local Volkswagen dealer. It took...
My 2013 Audi A6 Avant was affected by the diesel emissions scandal. Rectification work has been completed and I have had no issues with the car whatsoever. I bought the car through PCP and it was an approved...
Two years ago, another vehicle reversed into mine. I was parked but in the vehicle. Minor damage to both vehicles, no personal injury. My vehicle was repaired by the main dealer, with no cost to me, claiming...