Car caught on fire after only having it a few hours - will this be on my insurance or the garage's?

We purchased a small car, for our son's first car, from a small garage for £1500. The next day it seemed to be misfiring, so I phoned the guy. He seemed very helpful and said to return it for a refund....

Is the engine oil light coming on a serious concern?

I purchased a 2008 Vauxhall Corsa 1.2 recently. Today it drove fine, but after an hour of driving I stopped to go to the shop and when I came back and started it the engine oil light came on for a minute...

I keep getting calls about compensation for an old accident - is this a scam?

Two years ago, another vehicle reversed into mine. I was parked but in the vehicle. Minor damage to both vehicles, no personal injury. My vehicle was repaired by the main dealer, with no cost to me, claiming...

The paint is peeling on my 2013 Volkswagen Golf - what are my options?

I bought my Volkswagen Golf GT 2013 from a main Volkswagen dealer last year and the paint has started to peel on the bonnet, front and rear bumper. What are my options, is this going to cost a fortune...

A dealer is refusing to fix my faulty car - do I have to take him to court?

I have a Jeep Grand Cherokee that I purchased from a dealer and after seven days it overheated, causing damage to the engine. He's refusing to do anything under the warranty he provided with the car or...

The emission fix ruined my car - are Volkswagen liable for not checking if it was modified?

I bought a Volkswagen Scirocco from a private seller in October 2016. The car was fully serviced and appeared to be in good condition. The other day Volkswagen did the emissions update and it completely...

Cars constantly park on our residential road - how do we stop this happening?

Our road has motor vehicles restricted signs, with "except for access". What does this mean? Any normal person would assume this meant access to residences on the road. Not only are we plagued by cars...

Emissions fix was applied by Volkswagen against my wishes - what are my rights?

My wife has a 2012 Volkswagen Golf TDI 1.6. She specifically asked the Volkswagen garage not to apply the EA189 emissions fix when the car had its service and MoT. However, it appears that they have applied...

My insurer refuses to suspend my policy while I get a new car - what do I do now?

I was recently involved in an accident which wrote off my car. I've notified my insurer without claiming and the third party hasn't claimed either (I suspect she was not insured to drive to begin with...

Should Skoda change my automatic for a manual under warranty?

I recently traded in a three year old Skoda Yeti 1.6 diesel for a one year old Skoda Yeti 1.2 DSG petrol to avoid all the oil burner pitfalls. But the new car has had to go in under warranty for a clutch...