The driver of a car I hit is claiming personal injury - should my insurer defend against this fraudulent claim?

In 2016, I was involved in a very minor public car parking collision, accidentally reversing into a car and causing very minor damage to the third party vehicle. We exchanged details at the scene and my...

A drunk driver wrote off my parked car but hasn't reported to his insurer - how do I claim for my losses?

My parked car was crashed into by a drink driver at night, I was at home sleeping. The police arrested him for drink driving and criminal damage and arranged the recovery. My insurance (Tesco) is third...

I had a courtesy car after an accident - why is the insurer now refusing to cover the hire car costs?

I had an accident in May and was advised by my local garage to contact an accident management company. They replaced my damaged Audi A6 with a BMW 5 Series courtesy car. I signed documents, but failed...

Have I been involved in a credit hire scam?

I had a car accident in early June this year. I was led down the path of an accident management company and car hire. The management company have asked me to sign a Form of Authority so their solicitor...

Daughter was involved in a no-fault accident - is a notification only or no-fault claim best?

Someone has reversed into my daughter's car while she was stationary in car park. It caused £300 of damage to her car. We have notified her insurer, who are processing it as a no-fault claim. However,...

Third party are refusing to pay out after an accident - what do I do?

I had a no fault accident and my insurance passed me onto an management company, who provided a replacement hire vehicle so I could keep working. Now third party are refusing to discharge the payment....

My daughter's car was hit by another car and we now can't contact him - how do we make him pay for the damage?

My daughter's Renault Clio was hit in the back at a roundabout exit by a Ford Ka. The Clio sustained some damage, my six year old granddaughter and her friend were very upset and crying when this happened....

How do you advise I proceed with a claim for a no fault accident?

While parked in a supermarket car park, the rear of my car was hit by a lady driving into to the space to my right. The driver of the vehicle parked in the bay to her right witnessed the accident and I...

A car hit my motorbike coming from an unadopted road - who's to blame?

I was riding my motorbike on a small unadopted road when I intended to turn left into a single lane road. There's a blind spot at the end of the unadopted lane, so when I got to the corner I was in the...

A driver who admitted fault in an accident now won't pay my repairs - what do I do?

I've been passed my test just under one year and I've had my new car for three weeks. Last week, I was stationary when someone else hit me from behind. The other driver claimed responsibility straight...